• Report: #1051342

Complaint Review: First Commerce Credit Union - Tallahassee Florida

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  • Submitted: Thu, May 16, 2013
  • Updated: Thu, May 16, 2013

  • Reported By: senior management — Tallahassee Florida
First Commerce Credit Union - Tallahassee Florida
2073 summit lake drive Tallahasee, Florida USA

First Commerce Credit Union - Tallahassee Florida Not in Compliance with NCUA, Fannie mae or Freddie mac Tallahasee Florida

*UPDATE Employee: Compliant

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 The first mortgage and second mortgage post closing documents are not organized. Some documents have been missing for years, others are back dated or forged. Fannie mae and or Freddie mac need to be aware and suspend loans from this credit union. The collection department calls need to be recorded and not be only relied on the person notes.


This report was posted on Ripoff Report on 05/16/2013 06:18 AM and is a permanent record located here: http://www.ripoffreport.com/r/First-Commerce-Credit-Union-Tallahassee-Florida/Tallahasee-Florida-32317/First-Commerce-Credit-Union-Tallahassee-Florida-Not-in-Compliance-with-NCUA-Fannie-ma-1051342. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Compliant

AUTHOR: Member Service - ()

The company noted above always appreciates the feedback from members and the public in regards to concerns of this nature.  The credit union, including the mortgage and collections department, is audited regularly, both by external auditors and regulators.   We encourage anyone who would like to discuss our policy and procedures regarding Fannie Mae and Freddie Mac loans or our collections procedures to contact the credit union at 850.488.0035, ext. 3551. 

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