- Report: #1157528
Report - Rebuttal - Arbitrate
Complaint Review: First Convenience Bank of Texas
First Convenience Bank of TexasHouston, Texas USA
First Convenience Bank of Texas First National Bank of Texas In Business to Steal Your Money Houston Texas
*Consumer Comment: You are absolutely Right!
*General Comment: Apparently not...
*Consumer Comment: No...You Aren't Keeping Proper Records!
*Consumer Comment: ?
*Consumer Comment: There is a way...
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No matter what your financial situation is, if you bank with them you are in big trouble. I have no idea where to begin, but since I've had an account with this bank it has been a nightmare! Your account balance is only subjective - I pay particular attention to keep records of my transactions and what I have in my account, but they somehow find a way for that number to be incorrect. According to their representative: When you make a purchase, the merchant has XXX amount of days to collect the funds at which time the funds have not yet been deducted...blah, blah, blah...long story short they make you think you have more funds than you do so you make a tiny purchase and then they hit you with a POS reject fee and an NSF Fee. This has happened a number of times and I am at a boiling point now. They rejected payment for my water bill, which was made using my debit card!!! I had no idea it had occurred and now I am sitting in my home with no water. I just checked my account and see that a SINGLE transaction I made with Amazon - which they didn't approve in the first place has racked up over $100.00 in fees...WHAT?!?! You didn't even approve it, but you've charged me $12.00 in POS reject fees (there were 3 items, each $2.00 reject - CHARGED TWICE) and a $35.00 NSF fee for each item! I hate this bank, they are only out to steal from their customers and I have no idea how on earth they can get away with their shady business practices. I could write so much more, but I am so angry that I just want to cry right now and can't spend one more second in front of my PC. I wish there was a way to get back at them and I hope that someone brings about a class-action lawsuit because they are ripping people off, I know I can't be the only one experiencing this with them. THey will ruin me financially if I continue to bank with them. Of course I discovered this after business hours so I have no one to talk to. I don't think it would make a difference anyway because I've found nearly 100 other complaints about the same subject but it seems like they are just getting away with this mess scott free. Do not bank with them! I want to use all caps so badly, but it was recommended not to do that for readability. I hate them!!! You are far better off getting a Green Dot card from WalMart than to trust this shady bank. I wish I had taken time to read reviews on them before I opened an account, they've already screwed me out of several hundred dollars. I have learned a costly lesson in all of this though, I will never do business - especially dealing with my finances with any other company before thoroughly investigating them first. I thought they were safe, they are not!!!
This report was posted on Ripoff Report on 06/25/2014 07:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/First-Convenience-Bank-of-Texas/Houston-Texas-77038/First-Convenience-Bank-of-Texas-First-National-Bank-of-Texas-In-Business-to-Steal-Your-Mo-1157528. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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