Complaint Review: First Extended Service Corporation - Dallas Texas
- First Extended Service Corporation PO Box 130745 Dallas, Texas U.S.A.
- Phone: 800-527-3426
- Web:
- Category: Auto Warranty
First Extended Service Corporation Refuses to pay a bill for an extended service contract that we purchased with our truck. Dallas Texas
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In 2002 we purchased a Sierra 150 GMC truck at Penske (formerly Dan Phelps Auto) in Shillington, Pennsylvania. At that time we also purchased an extended service contract through First Extended Service Corporation. We have never had any claims for our truck until this week. We recently started towing a camaper and tried to use the tow/haul button only to find that it was not working.
Upon taking our truck to the dealer they told us they contact First Extended Service Corporation and they were told they would not cover this button.
The warranty we purchased was a comprehensive warranty and it says it covers everything. We have paid $192.45 for the new button and First Extended refuses to pay saying this is not covered. According to everything we have on paper it should be covered. The Penske dealership has even told us they do not know why they will not cover this work as it should be warranty.
Our contract is for 84 months from date of purchase or 50,000 miles. We currently have 27757 miles on our truck. The purchase amount of the service contract was $1047.00.
Mon
Kutztown, Pennsylvania
U.S.A.
This report was posted on Ripoff Report on 07/16/2008 06:03 AM and is a permanent record located here: https://www.ripoffreport.com/reports/first-extended-service-corporation/dallas-texas-75313-0745/first-extended-service-corporation-refuses-to-pay-a-bill-for-an-extended-service-contract-351841. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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