• Report: #380741

Complaint Review: First National Merchant Solutions

  • Submitted: Mon, October 13, 2008
  • Updated: Mon, October 13, 2008

  • Reported By:St Louis Missouri
First National Merchant Solutions
.firstnationalmerchants.com Omaha, Nebraska U.S.A.

First National Merchant Solutions Penalty to quit service Omaha Nebraska

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I am reporting on First National Merchants Solutions of Omaha, Nebraska. This company has processed credit card charges for me for over 8 years. They have typically charged me $10.00 per month for a base service charge and then a fee based on the amount of the transaction. I have very few transactions per year but have maintained the account as a courtesy for customers.

When I received my latest monthly statement from First National Merchant Solutions I noticed a charge of $35.00 for minimum monthly bill adjustment. I called to see how often this would be assessed and I was informed that it would be a monthly fee. This seems unreasonable to me and I requested that my account be closed.

The agent informed me that there would be a $250.00 charge to close my account because they had automatically renewed my account in May 2008 and I had a CONTRACT.

Beware of this company! Their policies are very bad for small businesses.

St Louis, Missouri

This report was posted on Ripoff Report on 10/13/2008 09:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/First-National-Merchant-Solutions/Omaha-Nebraska-68103-0190/First-National-Merchant-Solutions-Penalty-to-quit-service-Omaha-Nebraska-380741. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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