- Report: #1089181
Report - Rebuttal - Arbitrate
Complaint Review: First Premier Bank Card
First Premier Bank CardSioux Falls, South Dakota USA
First Premier Bank Card Rip off artists Sioux Falls South Dakota
*Author of original report: Form letter
*Consumer Suggestion: Here's a way to (eventually) NOT have to deal with these companies....
*Consumer Comment: There Is a Remedy!
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FIND ANOTHER COMPANY! These people are vultures.
I was well aware of the outrageous fees they were charging for their measly limit credit card but even the best of intentioned people can get into a bind.
For a $300 credit limit, they charge a $95.00 fee plus a $75 annual fee, which they claim in writing is a small $6.25 a month charge but it is charged all at once anyway.
After paying all these fees, they put a 20 day hold on all payments. So if your payment has been deducted from your bank account on the 10th, don't expect to see it credited to your account anytime before the 25th at least.
Their customer service is arrogant and continually reminds their customers that First Premier is doing US a favor.
That's when you can get through. The only way to actually speak to someone is to sit and punch every button on the phone over and over again. There is NO option to speak to a customer service rep.
They have NO email address, they told me that. Customers are not allowed to contact them via email, most likely because there would be a record of what was said on both sides. They will not release the street address for correnpondence, as that would enable someone to send mail that would require a signature.
All "poor credit" credit cards bleed you and that's a fact. First Premier goes above and beyond in their quest to scam their customers.
This report was posted on Ripoff Report on 10/03/2013 09:45 AM and is a permanent record located here: http://www.ripoffreport.com/r/First-Premier-Bank-Card/Sioux-Falls-South-Dakota-57117/First-Premier-Bank-Card-Rip-off-artists-Sioux-Falls-South-Dakota-1089181. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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