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Report: #1074174

Complaint Review: FIRST PREMIER BANK - SIOUX FALLS South Dakota

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  • Updated:
  • Reported By: JOHN — CITRUS HEIGHTS California
  • Author Not Confirmed What's this?
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  • FIRST PREMIER BANK PO BOX 5114 SIOUX FALLS, South Dakota USA

FIRST PREMIER BANK I signed two affidavit's on charges totaling $146.83 in North Carolina a state I've never been too and First Premier says I am responsible for fake charges. SIOUX FALLS South Dakota

*Author of original report: Send correspondence as certified mail to FPB.

*UPDATE Employee: Response from First PREMIER Bank

*Consumer Comment: You May Have Bigger Problems.....

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Fraud Alert!!! DO NOT accept an invitation from First Premier Bank for a Master Card! If you do you will find fraudulent charges on your account and the bank will lie and fight you. A creep named Julie K. Gilson, a directing officer of this predatory bank swears that I purchased $74.97 at HAN DEE HUGO's in North Carolina and handed my card to them on April 23, 2013 a state I have never been too. Julie K. Gilson is a liar. My insurance company is fighting the bank and if that doesn't work I am getting an attorney. I had to fight earlier this year $140 charges from India charged to Premier Card. There seems to fraud being perpetrated by bank employees giving your credit card number to scammers

This report was posted on Ripoff Report on 08/08/2013 11:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/first-premier-bank/sioux-falls-south-dakota-57117-5114/first-premier-bank-i-signed-two-affidavits-on-charges-totaling-14683-in-north-carolina-1074174. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
2Consumer
0Employee/Owner

#3 Author of original report

Send correspondence as certified mail to FPB.

AUTHOR: JOHN - ()

POSTED: Thursday, August 22, 2013

Send any correspondence you have with First Premier Bankcard by certified mail otherwise they will purposely lose it and claim you never sent it. These people are crooks who give your bankcard number to scammers. The FBI needs to look into this scam being perpetrated by First Premier Bankcard.

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#2 UPDATE Employee

Response from First PREMIER Bank

AUTHOR: Julie at PREMIER Bankcard - ()

POSTED: Thursday, August 22, 2013

John –

I am unable to discuss your account information since this is a public forum. Please know that we do investigate all fraud claims reported to us and may ask for additional information from you to complete our fraud investigation.

Our employees take customer privacy seriously and do not give out customer information or credit card numbers to any unauthorized person. For more information on our Privacy Statement, please visit https://www.mypremiercreditcard.com/privacy.aspx.

In order to further assist you, please send me a letter detailing the dispute. You may mail this to me at First PREMIER Bank, Attn: Julie Gilson, PO Box 5114, Sioux Falls, SD 57117-5114, or email me at JulieGilson@premierbankcard.com.

Thank you,
Julie Gilson
Directing Officer, Business Communications
First PREMIER Bank/PREMIER Bankcard

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#1 Consumer Comment

You May Have Bigger Problems.....

AUTHOR: Jim - ()

POSTED: Thursday, August 08, 2013

I don't really see this as the bank's problem or their fault.  According to them, they have a signed authorization to withdraw money from your account.  If they do, and you didn't authorize it, someone may have stolen your identity and they're using it to basically take what they want.  I would contact the bank immediately, have them close and shut down the account, and have you open up a new account - for starters.  Cancel all ACH and wire transactions.  Then I would absolutely figure out who is frauduently using your account because they and will likely do it again.

Oh, and don't ever complete ANY of those credit card applications in the mail.  If you want a credit card, go to your bank and get your card from them.  If an outside organization sends you a form so you can get one of their credit card - ask yourself why would they when your bank is going to be a far better customer to you, not to mention the chance for fraud is FAR less.

 

Best of luck to you....

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