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Report: #375136

Complaint Review: First Revenue Assurance - Denver Colorado

  • Submitted:
  • Updated:
  • Reported By: Carlisle Pennsylvania
  • Author Confirmed What's this?
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  • First Revenue Assurance P.O. Box 5818 Denver, Colorado U.S.A.

First Revenue Assurance Getting on my nerves for nothing Denver Colorado

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I continue getting calls from First Revenue on an hourly basis for a credit card I thought I took care of 4 years ago. Someone had broken into my house in September of that year and stolen a bunch of stuff. I called Mastercard and cancelled the card, and told them it was possibly fraud.

Thought that took care of it. Nope. I have been getting calls every hour from FRA every day since the start of the year. I have told them that it was fraud and I thought I cleared it up with Mastercard, even got a letter from MC saying "we are investigating". BTW, the charges were for things like adult toys, and porn sites, which I find repulsive. I wrote to them in February asking them to stop contacting me, which they did, for about a month.

Now, they call me all hours of the night and day, even at times BEFORE or PAST when they should be calling. I have gotten calls from them as early as 7 am or as late as 10pm. Then, because of the stupid delay from when the reciever picks up, I am usually shouting hello, hello into the phone. Then their stupid CSR says something like, " well, if youre going to be rude, I'm going to take a nap." I ask to speak to a manager, and they say pretty much the same thing. DUH, of course im going to be rude to anyone who calls while I am sleeping unless it's my GF or family or something.

I have sent another letter today. I cannot take much more of this crap from these morons and their dot-headed moron CSRs. ( No offense to the nice people from India out there).

If this continues after they get the second letter, I will be contacting an attorney. I don't need this frustration over something I though was over 4 YEARS AGO...

Scottf
Carlisle, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 09/22/2008 05:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/first-revenue-assurance/denver-colorado-80217/first-revenue-assurance-getting-on-my-nerves-for-nothing-denver-colorado-375136. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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