firstamericacredit online loan company Miami Florida

I borrow a 1300.00 dollar loan from this complany and I have been paying 360.00 a month for over a years and when i receive a statment the statment states i still own them 1260.00 dollars and when I call I can't get though the phone line and on October 29,2013 I got though the line and I was told that the rules have change and i own them 1200.00 more dollars. I said NO way and the loan officer tranford me to his manger and she said I miss a payment so they charge extra for that I ask her to send me a statment out of all my payment and she said she will.I was sending my payment thoigh my job i set up a allotment so I can pay back the loan back on time.I was paying 180.00 every two weeks for over a year now nothing changing about the loan I feel ripoff.