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Report: #1275938

Complaint Review: Firt Step Recovery - Warren Ohio

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  • Reported By: A. — Florida USA
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  • Firt Step Recovery 2737 Youngstown Rd. SE Warren, Ohio USA

Firt Step Recovery Cindy Bermea Woodford Not pleased with this First Step. My complaint is more toward the owner/founder- Cindy.Warren Ohio

*Author of original report: First Step Recovery- Cindy Bermea Woodford unprofessional and rude

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 I dont believe she has the education or emparthy needed to run a place like this. We weren't treated with dignity or empathy by the owner, in the midst of the hardest time in our lives. They kick people out onto the streets (with nowhere to go) over small infractions and bring new people in. The more people in and out, the more money. Addiction is a hard and serious issue that takes time and empathy to work through. While some staff are fine, she comes off with a superiority complex that is offputting to addicts and families. The day I met her, she insulted me when I came to pick up my family member (she had never met me) while I cried. One of the hardest days of our lives as they kicked him out with nowhere to go. Dealing with addicts is no doubt hard, but it takes people with big hearts, empathy and patience to deal with these issues. This woman does not possess those traits. My family member has been sober for 6 months due to family support and AA, not this place. Stay away from First Step Recovery. 

Not pleased with this First Step. My complaint is more toward the owner/founder- Cindy. I dont believe she has the education or emparthy needed to run a place like this. We weren't treated with dignity or empathy by the owner, in the midst of the hardest time in our lives. They kick people out onto the streets (with nowhere to go)  over small infractions and bring new people in. The more people in and out, the more money. Addiction is a hard and serious issue that takes time and empathy to work through. While some staff are fine, she comes off with a superiority complex that is offputting to addicts and families. The day I met her, she insulted me when I came to pick up my family member (she had never met me) while I cried. One of the hardest days of our lives as they kicked him out with nowhere to go. Dealing with addicts is no doubt hard, but it takes people with big hearts, empathy and patience to deal with these issues. This woman does not possess those traits. My family member has been sober for 6 months due to family support and AA, not this place. Stay away from First Step Recovery.

This report was posted on Ripoff Report on 12/23/2015 09:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/firt-step-recovery/warren-ohio-44430/firt-step-recovery-cindy-bermea-woodford-not-pleased-with-this-first-step-my-complaint-i-1275938. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

First Step Recovery- Cindy Bermea Woodford unprofessional and rude

AUTHOR: - ()

POSTED: Wednesday, December 23, 2015

Also fraternizes with security staff (very shady)  that played into part of our issue with her treatment of our family member who had been admitted there and treated horribly by this place. This woman shouldn't run this type of business. She doesnt have the degree or level of education to handle addicts in such a serious environment. Fraternizing and forming personal opinions, then mistreating patients and their families is very wrong. She only usues her personal experience to go off of and she is not accurate in her personal opionions. Cold personality, uncaring personality. This place should be shut down. Worry for the patients there id she is running it. She looks at it in terms of making money. Very shady.

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