- Report: #1170584
Report - Rebuttal - Arbitrate
Complaint Review: Fitness Evolution
Fitness Evolution12746 Old Fort Rd Fort Washington, Maryland USA
Fitness Evolution FitEvo FRAUDULENTLY BILLED Fort Washington Maryland
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I have been continuously billed for 3 months by Fitness Evolution in Fort Washington, Maryland FRAUDULENTLY! I signed up for a trial membership in May of 2014 this year. I was told that I would only be billed $1 on my debit visa card on the day I signed up May 3rd, 2014, and that I would be billed another $9.99 the following month of June if I continued to utilize the gym. I stopped going two weeks after I signed up for the trial membership because I lost my job. I then called to find out what the cancellation policy was so they wouldn't bill my card the following month of June. I was told that I had to write a letter stating that I was cancelling and bring it to the facility. I did that immediately and hand delivered the letter that day May 19, 2014. I was then told that I would be billed another $9.99 the following month because it took 30 days to process after cancelling the trial membership. I didn't think that was a big deal, so it was no problem. However, I noticed that the following month no money was taken out, so I didn't think anything of it and pretty much forgot about it. Well on August 3rd of this month, 3 months after the fact, I realized that Fitness Evolution debited $65.00 from my card. To add insult to injury, they debited another $39.00 on the 15th of August 2014 as well! The money they are taking is my unemployment compensation, as I am not employed at this time. In this economy, and being the mother of a teenaged son, I CANNOT AFFORD to have them continue to steal my money. I went in to speak with the manager J.O., who only gave me the run around. He told me that a letter was not required and all I was supposed to have done was sign the signature pad, and I would have been cancelled. I explained to him that the gentleman that I spoke with when I called to find out about the cancellation policy told me that I had to write a letter. I told him that irregardless of the policy, I didn't want them charging my card again from that point on. He told me to sign the signature pad and that it would be officially cancelled, so I did. That was on August 6th, 2014. Well needless to say, on August 15th I was billed AGAIN for $39.00! When I called this morning to find out why they are still taking my money, the manager J.O. got belligerent with me. I asked him if there was a corporate office and he said no! I then asked him if Fitness Evolution was a franchise with a private owner, and again I was told no. He said he was the manager and that was it! He refused to listen to anything else I had to say and subsequently hung up on me. I never signed a contract or anything of that nature. So they have NO right to continue stealing my money! I have also filed a fraud charge with Citi Bank, the banking institution that my visa debit card is associated with.
This report was posted on Ripoff Report on 08/18/2014 02:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Fitness-Evolution/Fort-Washington-Maryland-20744/Fitness-Evolution-FitEvo-FRAUDULENTLY-BILLED-Fort-Washington-Maryland-1170584. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.