- Report: #1009811
Report - Rebuttal - Arbitrate
Complaint Review: fitnessrepairparts.com
fitnessrepairparts.comWenzville, Missouri United States of America
fitnessrepairparts.com Buyer Beware Wenzville, Missouri
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When we objected (why should I pay for their errors?) they pointed us to their published return policy. We have no options. I asked the customer service person, if you send me another defective console, will I have to pay to ship that one back, too? The answer: yes. The customer service reps read you the policy until you hang up.
In all my years of dealing with companies, I've never had one try to make me pay to return something that was broken. To me, that's just bad business.
This report was posted on Ripoff Report on 02/06/2013 10:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/fitnessrepairpartscom/Wenzville-Missouri-63385/fitnessrepairpartscom-Buyer-Beware-Wenzville-Missouri-1009811. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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