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Report: #1172562

Complaint Review: Fix it 4 less appliance - Eugene Oregon

  • Submitted:
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  • Reported By: Kaylynn — Eugene Oregon
  • Author Not Confirmed What's this?
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  • Fix it 4 less appliance Fixit4lessappliance.com Eugene, Oregon USA

Fix it 4 less appliance Complete Failure, Unapologetically Rude, No Show-No Call Eugene Oregon

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As in the previous stories about Scott Rohter from Fix It 4 Less Appliance, I have never been treated so poorly And received the worst customer service.  

My refrigerator stopped working and my husband called Scott to come out.  He was able to get the fridge working in that visit, however I did have to listen to his polical views and stories the whole time.  I asked him to look at my second refrigerator and he agreed to order a part.  After 2 weeks of not hearing anything about my part that I pre-paid for, he called asking me if he was supposed to order a part for me.  He had misplaced my paperwork.  

Two weeks after that, the part came in and I had scheduled him to install on a Sunday between 7 and 8:30pm.  He never showed up and never called.  By Tuesday i figured I should call and find out what was going on.  I left a message and he did call back but without apologizing at all.  I rescheduled for the following Tuesday and again it was between 7 and 8:30.  At 8:15 he called and said he would arrive at 9.  I explained how frustrated we were and he began yelling at me.  He would not apologize and said he couldn't understand my frustration with his lack of customer service.  At this point we refused to let him in our house and asked him to leave the part at the door.  I would not trust him in my house after How rudely I was treated. 

This report was posted on Ripoff Report on 08/26/2014 09:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fix-it-4-less-appliance/eugene-oregon/fix-it-4-less-appliance-complete-failure-unapologetically-rude-no-show-no-call-eugene-o-1172562. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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