• Report: #721425

Complaint Review: flamingo gardens

  • Submitted: Sun, April 24, 2011
  • Updated: Sun, April 24, 2011

  • Reported By: angryconsumer — miami United States of America
flamingo gardens
3750 so. flamingo rd. davie, Florida United States of America

flamingo gardens flamingo gardens deceptive pricing practices davie, Florida

*UPDATE Employee: Flamingo Gardens Orchid Show

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flamigo gardens in davie, fl. hosts an orchid show, they advertise online and in local miami herald that admission is $8.50 but when you get there they tell you its $12.00 and that it was a misprint, not only were they rude about it, they continued lying after several people came forward to complain , they all saw this price in different media ads, so the chance of a typo is not believable, i dont reccomend visiting this place its small and really nothing to see, the metrozoo is much  much better. this is not the first time this has happened, not to mention how they exploit the boyscouts into making or doing free projects there,  although the show was very small the vendors were nice with good merchandise.

This report was posted on Ripoff Report on 04/24/2011 06:09 AM and is a permanent record located here: http://www.ripoffreport.com/r/flamingo-gardens/davie-Florida-33330/flamingo-gardens-flamingo-gardens-deceptive-pricing-practices-davie-Florida-721425. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Flamingo Gardens Orchid Show

AUTHOR: Keith Clark, Special Events Coordin - (United States of America)

The complainant does not say where he/she saw the Orchid Show advertised for $8.50, but as the person that places the ads and submits the Press Releases, I can attest that Flamingo Gardens does not practice deceptive pricing. Our websites, postcards, flyers, press releases and advertisements all clearly state that admission is $17 for ages 12+, $8.50 for ages 4-11, and free for members and children 3 and under. A coupon is available for $5 Off Adult Admission and $2.50 Off a Child's admission. Print ads appeared for the Orchid Show in the Miami Herald Weekend section, the Sun-Sentinel Showtime magazine and Saturday's Sun-Sentinel issue as well as several other print publications which show the regular price on the bottom of the ad. Our website at www.FlamingoGardens.org clearly states our admission price as does it's link to the coupon for $5 Off. Our Facebook page also clearly states the admission price as does its link to the coupon. A Google search will bring up dozens of online articles and event listings that also clearly state the $17 Adult entry fee. Here are links to the the first 10 references listed on a typical Google search for Flamingo Garden's 30th Anniversary Orchid Show including several from the Miami Herald:











Flamingo Gardens, like other business and attractions, can not control entries made on the internet by other parties, and very often misprints do appear; dates, addresses, prices, links, details, and even entire events from previous years can be picked up and printed without our knowledge or consent. It is always in the best interest of consumers to verify events and information they see online or in print with a call to the company or a visit to the company's website. 

We are sorry that the complainant feels deceived with false advertising, but the misleading information she/he may have read was in no way perpetrated by Flamingo Gardens.

I take particular exception to the comment about exploiting the Boy Scouts. Flamingo Gardens has a very long and extensive relationship with the Boy Scouts of America and are proud of that partnership. As a not-for-profit organization that rescues and provides shelter for permanently injured wildlife, Flamingo Gardens is grateful the Boy Scouts have helped provide much needed labor and supplies to build shelter, housing, bridges and other structures for our Everglades Wildlife Sanctuary. The Boy Scouts have always approached Flamingo Gardens to ask how they can help us; we have never solicited their services but are always extremely grateful for their help and support.

I do agree that despite the small size of our Orchid Show the 20+ vendors were very nice and did have excellent merchandise. I'm very happy the complainant liked the merchandise and I hope they were able to find the perfect Orchid for their enjoyment, despite paying slightly more to enter than they had anticipated.

Keith Clark
Special Events Coordinator,
Flamingo Gardens
3750 South Flamingo Road

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