- Report: #1104046
Report - Rebuttal - Arbitrate
Complaint Review: FlashWhites™
FlashWhites™2803 Fruitville Rd Ste 155 Sarasota, Florida USA
FlashWhites™ FlashWhites Pen® Zoletnix, LLC Don't Trust them!!!!! Sarasota Florida
*Author of original report: Follow- up to "FlashWhites™ FlashWhites Pen® Zoletnix, LLC Don't Trust them!!!!! Sarasota Florida"
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Order this product on-line, after reading terms and conditions and reports on this site, I decided to cancel the product. After dailing two different numbers at the same time, (one from home phone 848.545.3403 and the other from my cell 888.545.3403) and witing for apporximately 30 mins on hold and listening to elevator music. Some named Patricia answered, I explained the situation to you and anf the reasoning behind it. She began to "LECTURE" me regarding how we read things and expect everything for free. I listened to her Banter and then cut off her rudeness, I told her that I needed to cancel this order immediately and she stated that she could not perfrom that action and that I had to wait 24 hours and call back, which BTW I did not understand, however I will be calling back tomorrow to cancel this order,. I will advise as to the out come, but howeverbe warned... They're policy does state that YOU the consumer will be charged every 30 days there after and products will be sent. There is also a retsockinng fee associated with this action of cancelation. If they attemp to charge me a restocking fee, espsecially since they had been notified that I will be canceling this and it was noted. I believe I will look into legal action against them.
Should you decide to call them, be prepared for RUDENESS in advance, Customer Service skills are apprently not part of their business practices, however the best way to kill that is by kindness. I did it, and she "Patricia" calmed down immediately.
I don't see how CNN, AOL, USA Today, MSNBC, FOX or MSN. The CNN, AOL, USA Today, MSNBC, FOX or MSN coould have advertised or allowed them to display there name on there site. Just my take on it.
This report was posted on Ripoff Report on 12/03/2013 02:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/FlashWhites/Sarasota-Florida-34237/FlashWhites-FlashWhites-Pen-Zoletnix-LLC-Dont-Trust-them-Sarasota-Florida-1104046. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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