- Report: #1064679
Report - Rebuttal - Arbitrate
Complaint Review: Flawless Painting of Roswell, GA
Flawless Painting of Roswell, GA12 Norcross St, Ste 200G , Roswell, Georgia USA
Flawless Painting of Roswell, GA Shoddy Paint Job! , Roswell Georgia
*Author of original report: Working photo link HERE!
*Author of original report: New Photo Link!
*Author of original report: Where are the photos?
*Author of original report: Let The Fact Speaks for Itself!
*Author of original report: Fact Fudging!
*Author of original report: Truth Fudging!
*REBUTTAL Owner of company: Troubling Complaint | Customer was Pleased at the Completion | Never Contact Us with Issues Noted
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We recently hired "Flawless" to paint our living room from the tradition stained wood panels to a light cream color with an accent color for the trims. We understood that it wasn't regular painting over drywall and we made sure with the owner Scott that it was something they could handle. He promised flawless results and gave detailed instructions to his foreman with the home owner present.
A two person crew came sans the foreman the next day to prime and prepare the room. The foreman came on the 2nd day with another painter to pick up where the other guys left off. And then again they were replace by the 1st crew the day after. We noticed right away that the work they were doing showed signs of sloppy workmanship partly as a result of this inconsistency. For example, they would paint over the dirt and dust left on the surfaces after sanding without cleaning them up first. We contacted Scott in the morning of the 3rd day wanting him to come check the work before another work day started. He said he was "out of town" and therefore unable to come. And so the shoddy work continued.
In a nutshell, in an attempt to stop this project from turning into a total disaster, we had to constantly check on the progress and were embarrassed and exhausted having to tell, over and over again, the painters to fix the problems as they occurred. Even so, their work turned out sub par at its best. A three-day job turned into a full week of extreme stress and headaches for us! On the last day, we had to coerce Scott the owner to come for a final walk through by withholding the payment! The foreman came for a final touch-up the next day as if to put band-aids on a terminally ill. We will NEVER use "Flawed Painting" again!
This report was posted on Ripoff Report on 07/05/2013 02:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/Flawless-Painting-of-Roswell-GA/-Roswell-Georgia-30075/Flawless-Painting-of-Roswell-GA-Shoddy-Paint-Job-Roswell-Georgia-1064679. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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