- Report: #191976
Report - Rebuttal - Arbitrate
Complaint Review: Fleet Credit Card Services
Fleet Credit Card ServicesPO Box 15368, Wilmington, California U.S.A.
Fleet Credit Card Services, Bank Of America ripoff, inflated minimum payments, lost account, blank account, no billing, just plain weird Wilmington Delaware
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I had just paid down an inflated minimum payment to Fleet and was continuing to make payments on a closed account, when, in January of 2005, Fleet merged with Bank of America. From January until June of 2005, I received no statements. I kept paying Fleet, regardless of the SNAFU. Still no statements.
In June 2005 I received what B of A told me was a fraudulent email talking about my account there. I stopped paying Fleet (a.k.a., Thin Air) as of July 2005 because I was waiting for B of A to send me a statement. It never came.
I still don't know what happened to my account. I tried contacting through the Internet a lot, but that never worked.
Then I called Fleet and couldn't talk to a human because there's no way around the phone system. I called B of A today 5/17/2006), pretended to have a lost or stolen card (a lost account is about the same), and talked to customer service rep, Mr. Richard ----.
My account apparently exists, he said, but there's nothing on it. Mr. Parker said I had to talk to an Account Specialist in the Recovery Dept. He said he would connect me. My call was transferred but never went through. All I got was the computerized, recorded voice asking me to make choices that didn't apply (again). Then the line went dead.
I really would like to have this all cleared up.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
This report was posted on Ripoff Report on 05/17/2006 01:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Fleet-Credit-Card-Services/Wilmington-California-95616/Fleet-Credit-Card-Services-Bank-Of-America-ripoff-inflated-minimum-payments-lost-accou-191976. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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