- Report: #1048263
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Complaint Review: floor and decor
floor and decor1080 W Sunset Rd 89014 henderson, Nevada USA
floor and decor shoddy products no warranty complete ripoff henderson Nevada
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Purchased whole house laminate flooring, within 2 years it peeled like paper and not formica. Contacted the main office by phone and e-mail, no responce
went to the store, they told me that I had to hire a flooring inspector for $250 to look at the floor BEFORE they would "help" me file a "manufacturer warranty" complaint. The product had a warranty paper that says the manufacturer may hire a third party to look at the floor AFTER I file the claim. The store obvoiusly does not want me to file a claim. They are standing in the way of me filing a claim with the manufacturer by imposing a store policy that does not exsist.
DONT BUY FROM THEM
This report was posted on Ripoff Report on 05/03/2013 01:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/floor-and-decor/henderson-Nevada-89014/floor-and-decor-shoddy-products-no-warranty-complete-ripoff-henderson-Nevada-1048263. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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