• Report: #1048263

Complaint Review: floor and decor

  • Submitted: Fri, May 03, 2013
  • Updated: Fri, May 03, 2013

  • Reported By: micmerzo — Las Vegas Nevada
floor and decor
1080 W Sunset Rd 89014 henderson, Nevada USA

floor and decor shoddy products no warranty complete ripoff henderson Nevada

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Purchased whole house laminate flooring, within 2 years it peeled like paper and not formica.  Contacted the main office by phone and e-mail, no responce

went to the store, they told me that I had to hire a flooring inspector for $250 to look at the floor BEFORE they would "help" me file a "manufacturer warranty" complaint.  The product had a warranty paper that says the manufacturer may hire a third party to look at the floor AFTER I file the claim.  The store obvoiusly does not want me to file a claim.  They are standing in the way of me  filing a claim with the manufacturer by imposing a store policy that does not exsist.


This report was posted on Ripoff Report on 05/03/2013 01:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/floor-and-decor/henderson-Nevada-89014/floor-and-decor-shoddy-products-no-warranty-complete-ripoff-henderson-Nevada-1048263. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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