• Report: #1118382

Complaint Review: florida outboard service

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  • Submitted: Sat, January 25, 2014
  • Updated: Sat, January 25, 2014

  • Reported By: doles — youngstown Ohio
florida outboard service
28715 sw 132nd ave homestead, Florida USA
  • Phone: 305-242-4199
  • Web:
  • Category: Liars

florida outboard service does not stand behind thier warranty homestead Florida

*REBUTTAL Owner of company: I DO HONOR MY WARRANTY

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poor workmanship and they don't stand behind thier warranty. they rebuilt my engine in 02/12 it ran for apprx 20 hrs and blew up. called them, they said i was not covered under the warranty. they picked the the boat up in 01/13 but havn't done anythink with it. owner (chip) says he can't find an engine block for my mercury 150 hp engine. 01/14 says he trying to find the engine block.... i can't believe they stay in business. i am out 4,850.00 and in the process of legal action against this business.


This report was posted on Ripoff Report on 01/25/2014 10:22 AM and is a permanent record located here: http://www.ripoffreport.com/r/florida-outboard-service/homestead-Florida-33033/florida-outboard-service-does-not-stand-behind-thier-warranty-homestead-Florida-1118382. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

I DO HONOR MY WARRANTY

AUTHOR: Florida outboard service - ()

This customer detonated a piston, seized the motor and threwe the rod through the side of the block, which is not part of my warrant.  I took the motor back and told him I would I would help him out and find him a used block.  He had a difficult block to find, but I found one and fixed the motor and sent him on his way.  Did it happen as fast as I would have liked...no.  This dude sent me two texts messages every day even though I told him this was not going to happen overnight. I stand behind my work And even when the customer is a real pain, I still try to do the right thing

chip 

Florida outboard service

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