- Report: #1076379
Report - Rebuttal - Arbitrate
Complaint Review: FLS
FLS333 DECARIE BOUL., SUITE 250 MONTREAL, Quebec Canada
FLS FLS TRANSPORTATION SERVICES INC UNFAIR TRUCKING COMPANY MONTREAL Quebec
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We had booked three loads with this customer and on one particular load there was a suppose claim. They also said because of that they were going to hold payment until everything was cleared out. After we were notified of this we started to investigate on our part and we requested claim back up immediately.
On the BOL's it shows that the driver picked up the produce at the right temperature and the shipper signed and released. The driver maintained the temp right the whole way to the delivery location. As to when he arrived to the receivers location we have a time stamped on the BOL's. That is when the temperature started to go wrong when they were unloading and inspecting, they kept the doors open for several hours. Our sensor reports shows the only time that the temp went wrong was when he arrived at the receivers location.
We also reported this to ITS and asked for there cooperation on making this right. Till this day we only received a $15k deduction on our invoices with no claim back up and that legally we have the right to have in our possesion before ever getting deducted.
We have clean paperwork and this company has been very unfair and no one is cooperating with us to make this right.
This report was posted on Ripoff Report on 08/16/2013 09:24 AM and is a permanent record located here: http://www.ripoffreport.com/r/FLS/MONTREAL-Quebec-H4N3M9/FLS-FLS-TRANSPORTATION-SERVICES-INC-UNFAIR-TRUCKING-COMPANY-MONTREAL-Quebec-1076379. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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