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Report: #1342273

Complaint Review: Focus Nutra - Internet

  • Submitted:
  • Updated:
  • Reported By: Scammed — London Ontario Canada
  • Author Confirmed What's this?
  • Why?
  • Focus Nutra Internet USA

Focus Nutra "Free" Sample was not free at all! Internet

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 I feel like a total idiot for falling for this scam! I ordered a bottle of their weight loss product to try and was charged for shipping only. The free weight loss product arrived along with another bottle of a product I did not order. I put them aside and decided that I would not start on these pills until after the new year.

Today, I noticed a charge on my bank statement of $138.59 from this company. Thinking that they were now sending me more product, I called to tell them I didn't want it as I hadn't even started on the "free" bottle. I was told that this charge was not for more product-it was for the other bottle of product they sent me! And since I didn't contact them within 14 days to cancel, they would charge for that product! The man I spoke to keep repeating the Terms & Conditions, which are very long and complicated and I'm sure that's why I did not see this. They will not refund my money. I told him to cancel my account and send me an email verification, but that did not happen.

I called the bank and cancelled my credit card because I do not trust them to stop charging me. I'm going to toss these bottles in the garbage. Lesson learned! DO NOT ORDER FROM COMPANIES YOU ARE NOT FAMILIAR WITH!

Incidentally, the 14 day trial period begins the day you PLACE your order, not when you receive your order!

SCAM! SCAM! SCAM!

This report was posted on Ripoff Report on 12/09/2016 09:41 AM and is a permanent record located here: https://www.ripoffreport.com/reports/focus-nutra/internet/focus-nutra-free-sample-was-not-free-at-all-internet-1342273. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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