Complaint Review: ford motor company - Nationwide
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- Category: Auto Mechanics
ford motor company My Ford caught fire Dearborn MI Nationwide
*Author of original report: Ford still has not contacted me.
*Author of original report: Ford still has not contacted me.
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I have been contacting Ford Motor Company for a few years now in regards to an issue I had with my 2001 Ford Focus.
Very long story made short ;in 2010 my vehicle caught fire in the parking lot of home depot. I was inside long enough to make a purchase and upon exiting the store the focus was engulfed in flames. I was given a police and fire department reports and at that time was made aware of a reoccurring issue with the focus and engine fires. I never received any recalls or information pertaining to the focus and possible fired.
I immediately contacted Ford in hopes of there being some sort of warranty or replacement program. This went on for several weeks and I was only given the run around. I submitted reports that were asked of me. I sent photos and I kept in contact with Ford and maintained contact . This was extremely frustrating because this fire completely disabled me. My insurance would not cover the loss and at the time I was a single mom with two school aged children and in school my self. At this point I am writing again because ford let me down and I would still like ford to compensate me for the vehicle. I was never trying to sue Ford for some outrageous amount or even make any profit, I just wanted to be acknowledged and given the value of the car. I have not giving up on Ford and I really hope they will consider my complaint and give me a resolution we could both be happy with.
Thank you
This report was posted on Ripoff Report on 04/24/2014 05:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ford-motor-company/nationwide/ford-motor-company-my-ford-caught-fire-dearborn-mi-nationwide-1141275. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Ford still has not contacted me.
AUTHOR: - ()
SUBMITTED: Wednesday, February 01, 2017
Today I started thinking about my Ford Focus that spontaneity caught fire in 2010. After my fire , I started researching and Ford had several recalls and fires due to a defective part. I sent them my police report as well as the fire departments report.. Do y'all know Ford still have not acknowledged my issues? I have let it go..J/K . at the time this caused me so much finaicial stress. I just wanted to be compensated for my loss.. not even a lot just a reasonable amount. I asked for 5,000 just to get me back on the road. Ford then began to ingnore me. I just want ford to know maybe I cant force you to pay me but I can warn other about thier business practices. #standbyyourwork . #fordfocussucks #fordfocus #ford
#1 Author of original report
Ford still has not contacted me.
AUTHOR: - ()
SUBMITTED: Monday, December 12, 2016
Although this incidnet happend years ago it STILL angers me. I want everyone to know before purchasing a Ford what this company is about. At first when I contacted Ford they spoke with me and returned my emails however they quit contacing me after about the first 6 mths. I do know I should let it go and call it a day.. I just cant. I will contiune to conatct ford untill they acknowlede me and my loss.
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