- Report: #1161025
Report - Rebuttal - Arbitrate
Complaint Review: Ford Motor Credit
Ford Motor Credit1 American Road Dearborn, Michigan USA
Ford Motor Credit Evasive in correcting the Issue Dearborn Michigan
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A 2005 Explorer Sport Trac was purchased in November 2006 at Gene Evans Ford, This was vechile number three purchased to encounter Late Fees from the Auto maker. Letters and Calls were made to try to get the problem corrected. The loan was a 80 month loan that we asked the auto maker to correct the errors in the account. The Auto maker was evasive to say the least. Which forced us to try governing agencies to assist. We finally recieved a payment ledger to review and see what lead to the problem. What we discovered we want to shared with the world! Late Fees were being added to the account when we were not late 28 times we alerted Ford. With the proof and evidence to be told it was being investigated. We even recieved a letter which stated it was being corrected to find that was not the case. Our pay by date was the 30th of each month my husband and I had a contract that clearly stated at signing, we were told if not paid by the 30th we had 10 additional days before fees applied. We sent the contract hilighted and circled and underlined the 28 Late Fees Ford charged us to prove our case and their error. What happened next was this, Ford sent us a letter of Intent of Repossesion! We have gone back and forth with this Automaker we have since paid all eighty payments. To date the Auto maker is still trying to take the vechile since the evidence was sent and the Auto maker Refusal to do the right thing, This is forcing my spouse to even consider Bankruptcy because Ford refuses to correct this huge error. DO NOT FINANCE WITH FORD BUYER BEWARE! We merely want the Title we are due and a STOP to Ford Financing and Bullying! Consumers do have rights and Bankruptcy should not be the only way.
This report was posted on Ripoff Report on 07/10/2014 10:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ford-Motor-Credit/Dearborn-Michigan-48126-2798/Ford-Motor-Credit-Evasive-in-correcting-the-Issue-Dearborn-Michigan-1161025. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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