- Report: #1051715
Report - Rebuttal - Arbitrate
Complaint Review: Forever 21
Forever 216121 W Park Blvd B-121 Plano, Texas USA
Forever 21 No Refund Policy - it is a scam to steal money Plano Texas
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We bought 3 dresses for our teenager yesterday. But, the clerkmade an error and rang one dress twice. As I went to sign, I noticed and pointed out the error. The sales clerk said "Ooops sorry", but said she could not refund the charge.
They have a no refund policy, so all she could do is give me store credit.
I understand what no refunds means, but this was HER ERROR!
I don't want store credit, I want my money back...
After too long of a wait, the manager came over and was rude and uncaring. She explained their register system would not allow refunds or over rides for any reason. So, I asked for a cash refund since their computers could not, and she just laughed...
She said I could call the corporate office and complain to them.
Rather than waste any more time on hold with this shaddy company, I will just dispute the charge n my credit card, post my experience on Ripoff Report, and tell all our friends to take their business elsewhere.
This report was posted on Ripoff Report on 05/17/2013 12:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Forever-21/Plano-Texas-75093/Forever-21-No-Refund-Policy-it-is-a-scam-to-steal-money-Plano-Texas-1051715. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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