- Report: #1036631
Report - Rebuttal - Arbitrate
Complaint Review: Forever Stone
Forever Stone133-10 (A) Whitestone Expy. (Higgins St.) Flushing, New York United States of America
Forever Stone Forever Kitchen Did not deliver what is promised. Countertop thinner than standard. Extremely poor installation service. Flushing, New York
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On the day of installation, the truck driver with two Mexican guy came in and installed it for less than 30 mins. I am surprised by how fast it is. I was in a rush and didn't pay attention to the thickness and whether the countertop is level. I later on found out that the countertop is 1/8 inch thinner. She claimed it should be the standard 1 1/4 inch but even I sent them a picture, they said "Why don't you say you deal with James?" When they installed it, they also never check if the stone is level or not.
The Shanghai woman who is the owner of Forever Stone changes her tone immediately after she got the money. I hope all other customers should think carefully before buying from either of the two stores. They commit big saying there will be no problem and they did a rough job. Once they got the money, they went away. Please don't buy from Forever Stones.
This report was posted on Ripoff Report on 03/21/2013 07:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/Forever-Stone/Flushing-New-York-/Forever-Stone-Forever-Kitchen-Did-not-deliver-what-is-promised-Countertop-thinner-than-st-1036631. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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