- Report: #123076
Report - Rebuttal - Arbitrate
Complaint Review: Forrest Cate Ford
Forrest Cate FordHwy 27 North Lafayette, Georgia U.S.A.
Forrest Cate Ford rip off charged for incorrect diagnosis and parts twice Lafayette Georgia
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I paid the bill($128.06) drove the truck less than 3 miles and I did not have any heat. I turned around and took the truck back. They said they would check it out again.
I received a call shortly after and they said it was my water pump that it would be around $268. I questioned this because I have never known of a water pump making the heat not work. They said they had seen it before. I trusted them due to them being a Ford Dealership (with qualified staff) and told them ok.
I received a call the next morning. The service man told me this still did not fix my heat and that the problem was that my heater core was stopped up and it would be an additional $350.00+ for heater core and installation. I talked with the service manager and tried to discuss how all these missed diagnoses and expenses were way out of hand for someone that has the capabilities to diagnose and fix and that I had already spent almost $400.00 and still not heat and he was wanting an additional $350.00 for heater core and installation.
When he was unwilling take any responsibility for these misdiagnoses that I was having to pay for, then he informed me and this is a quote straight from his mouth "Well, I did not want to work on your truck to begin with". I paid my bill of $268+ and left and took my truck to an independent mechanic. This is an extremely sad and unfortunate way to do business and anyone planning to do business with Forrest Cate should beware.
Unfortunately, I have heard of many others that experience the same thing I did today, but I am at least voicing my today and will help others to be cautious.
This report was posted on Ripoff Report on 12/15/2004 06:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Forrest-Cate-Ford/Lafayette-Georgia-30728/Forrest-Cate-Ford-rip-off-charged-for-incorrect-diagnosis-and-parts-twice-Lafayette-Georgi-123076. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.