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Report: #1093732

Complaint Review: Fosina Marketing Group [US] - Internet

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  • Reported By: David — Kearny New Jersey
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  • Fosina Marketing Group [US] 12301 WhiteRiver Drive PO Box 3528 Internet USA

Fosina Marketing Group [US] Cooking Pleasures Flatware Collection12301 WhiteRiver DrivePO Box 3528Hopkins, MN 55343 NAMG C/O JVC Misinformation leading to bankruptcy with automated bank charges without proper notification. Hopkins Minnesota

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2013-10-2

Thank you for your interest in the Cooking Pleasures Flatware Collection!

This email confirms your order.

Order Date: 10/05/13

Item(s) Ordered:
  C1805 - Benton 2 pc. Hostess Set
  C1802 - Benton 5 pc. Place Setting

Order Total: $   7.95

Please allow up to 14 days from order date for delivery. If you have questions or concerns, please contact Customer Service. The toll-free number is 1-800-209-8397. Operators are available Monday through  Saturday 9:00 am to 9:00 pm EST.

The charges for this series will appear on your credit card statement as NMG*CK Flatware.

We greatly appreciate your business.

Sincerely,
 
Tracey Thomson

Customer Service
Cooking Pleasures Flatware Collection

---------------------------------------------------------------------------------------------------

1-800-209-8397

I was appalled to find that my bank account was overdrawn by an amount of nearly $40.00 without approriate phone or U.S. postal mail confirmation of the order, as well as no postal roting number in the email or inforative links to know the exact date of arrival, or approximate date.  Needless to say I've closed the account due to bankruptcy thanks to this company, and had to create a new one to stop them from capturing my credit card and hammer it every month or before every month arrives to ship me a cheap dollar stor set of kitchenware or cookware. This "Tracy Thomson" did not exist when i called by phone to their toll free number they do not provide on the websites. I had to investigate tbrough my banking statements to find their number. I've lost so much sleep and am borderline diabetic as it is and on federal and state disability. They took advantage of that knowledge and by phone & email provided me with full reimbursement promises which did not happen, in fact when i reported them to my bank and I was credited the money, they automaticdly hit my account again for more, and dollar for dollar, caused overdraft fees for two weeks solid until i closed out the card.

In hindsight I spent the entire night up and awake rsearching weblinks including their cooking item names, common denominations of fishin' and kitchen cooking, wares, etc, and found that with their incorporated web disaster, will overcharge anyone with the promise of free items.  This is my laundry list of websites found linked to the phone number 800-209-8397. as follows:

http://www.cookingpleasures.net/search

http://cooking-pleasures.blogspot.com/

http://www.cookingclub.com/

http://fishininformer.com/

http://fishininformer.com/default.aspx?esi=FCENEWSSIGNUP

http://join.cookingclub.com/

Fosina Marketing Group [US]

https://www.order-safely.com/namgcon/cookware_cyp001/?cid=8D10BD52530D1F8D9859F88A754D52D0&ref=NAMHS019&pxl=PXL&affid=pslip

http://www.hcknives.com/

http://www.freetastesgood.com/posts/ultimate-santoku-7-knife-for-free-pay-8-95-sh-retail-100

https://www.order-safely.com/namgcon/hosiery_ckh001_0513/

https://www.order-safely.com/namgcon/santoku_ckf012_1112_mp/

http://www.freetastesgood.com/

https://www.saveology.com/

http://adventuresofacouponista.com/free-santoku-knife-100-value/

http://donnahup.com/2013/07/03/free-santoku-knife/

http://extremecouponprofessors.net/2013/04/chop-chop-get-on-this-deal-100-knife-free-just-pay-shipping/

http://mycouponlady.com/free-3pc-knife-set-just-pay-the-8-95-shipping/

http://www.roseknowscoupons.com/viewblog.asp?blogid=15704

http://bargainhoundblog.com/my-free-ceramic-skillet-and-kitchen-scissors-arrived-today/

http://www.empowernetwork.com/successwithrish/blog/cooking-pleasures-santoku-knife-review/

http://www.isavea2z.com/hot-cooking-pleasures-santoku-knife-for-free-just-pay-9-95-shipping-100-value/

http://www.redplum.com/blog/130722/free-3-piece-knife-set-with-santoku-knife

http://www.raininghotcoupons.com/hot-free-santoku-knife-pay-3-shipping-cuts-easily-2/

http://gomommacoupons.com/100-santoku-cooking-knife-free/

There must be 100's more out there capturing people's credit card numbers! for cheap dollar store rubbish!

(Sept 16, 2013)

Re Account Number : FXXXX5-001

Dear Sir:  As requested, attached you will find a return label to return your shipment to us. Please print and securely affix the label to your package along with the appropriate postage and mail it back to us.   Please allow up to eight weeks for this return to be processed and credited to your account.   If you have questions or concerns, please contact Customer Service. The toll-free number is 800-209-8397. Operators are available Monday through Saturday 9:00 am to 9:00 pm EST.  We greatly appreciate your business.  Sincerely,  Tracey Thompson  Customer Service  Signature Knife Collection.

--------------

The company claims the package was shipped on October 14, and it is now October 22nd and no package has arrived, to place a return shipping label on. back to a different PO box than the PO Box it came from!

I was BILLED by: Cooking Pleasures Flatware Collection
12301 WhiteRiver Drive
PO Box 3528
Hopkins, MN 55343

I recieved the shipment from: NAMG C/O JVC
2750 BARRET LAKES BLVD BLDG #
KENNESAW, GA 30144

And was to return the non-existing package to: NAAC Distribution
PO Box 100002
KENNESAW, GA 30156-9255

To set this straight, i recieved a collector's fishing knife for 4.95, and free flatware set for only the cost of 7.95 shipping, and recieved no email about the shipping cost of the flatware set. so three things supposed to be shipped, two recieved, and only two order numbers,  yet I'm being billed for a third hostess set i did not want, and all i asked was for a simple discount or reimbursment, being it would have been cheaper to ship it via United Parcel Service or even Federal Express. the packages were so lightweight!

I am also complaining because i did not authorize the third charge to my card and yet was told i will be receiving something shipped on October 14, and today is two weeks later.

Re Account Number : FXXXX5-001

Dear Sir:

Thank you for your interest in the Cooking Pleasures Flatware Collection!

This email confirms your order.

Order Date: 10/05/13

Item(s) Ordered:
  C1805 - Benton 2 pc. Hostess Set
  C1802 - Benton 5 pc. Place Setting

Order Total: $   7.95

Please allow up to 14 days from order date for delivery. If you have questions or concerns, please contact Customer Service. The toll-free number is 1-800-209-8397. Operators are available Monday through  Saturday 9:00 am to 9:00 pm EST.

The charges for this series will appear on your credit card statement as NMG*CK Flatware.

We greatly appreciate your business.

Sincerely,
 
Tracey Thomson

Customer Service
Cooking Pleasures Flatware Collection

----

Order Date: 09/16/13

Item(s) Ordered:
  F1751 - Bass Feedin' Knife

Order Total: $  4.95

Please allow up to 14 days from order date for delivery. If you have questions or concerns, please contact Customer Service. The toll-free number is 1-800-209-8397. Operators are available Monday through  Saturday 9:00 am to 9:00 pm EST.

The charges for this series will appear on your credit card statement as NMG*Signature Knife.

We greatly appreciate your business.

Sincerely,
 
Tracey Thompson

Customer Service
Signature Knife Collection

This report was posted on Ripoff Report on 10/22/2013 09:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/fosina-marketing-group-us/internet/fosina-marketing-group-us-cooking-pleasures-flatware-collection12301-whiteriver-drivepo-1093732. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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