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Report: #1248071

Complaint Review: Four Seasons Nursery - Bloomington Indiana

  • Submitted:
  • Updated:
  • Reported By: jushf — Lancaster Pennsylvania USA
  • Author Confirmed What's this?
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  • Four Seasons Nursery 1708 Morissey Drive Bloomington, Indiana USA

Four Seasons Nursery Direct Gardening Royal Dutch-Burgess Seed-Richard Owen Nursery-Four Seasons Nursery-House Of Wesely directgardening.com,, House of Wesley, Royal Dutch, Burgess Seed & Plant, Exciting Gardens, Inter-State Nurseries, Farmer Seed and Nursery, Kelly Nurseries Order Was Not What I Was Promised and Even Though I Returned The Trees My Money Was Not Refunded Bloomington Indiana

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I placed an order for 13 trees and was told that each were 3' tall.  I finally received the package after 3 weeks and the package was only 12" x 19" so of course I knew that they were not as promised so I didn't open the package.  I called customer service and they told me that I was sending back the package unopened and that I was going to tape a letter to the front of the package telling them the circumstances and that I wanted a refund of my money.  The customer service rep said that was find and they would refund my money as soon as they received the package.

I called to make sure they received the package and they told me that they had and that they had sent a voucher for me to use on my next purchase.  I told them that I didn't want to order anything from them again and they told me just to send a letter back with the voucher and they would refund my credit card.

I called today and after being treated very rudely that unless I sent the package back with a tracking #, I would not receive a refund.  I asked to speak to her supervisor.  After being disconnected and calling back again, I finally talked with her supervisor who was equally rude.  He accused me of lying and said that his cs reps would never tell me that and that unless I had proof that I sent the merchandise back that I was not getting a refund.

They Have Proof!  That is why they sent me a voucher.

This company obviously makes their money by scamming their customers.

Please do not order from this company or any of their other companies.

This report was posted on Ripoff Report on 08/12/2015 10:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/four-seasons-nursery/bloomington-indiana-61704/four-seasons-nursery-direct-gardening-royal-dutch-burgess-seed-richard-owen-nursery-four-1248071. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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