- Report: #91402
Report - Rebuttal - Arbitrate
Complaint Review: Fox Rent A Car
Fox Rent A Car10121 Glasgow Place Los Angeles, California U.S.A.
Fox Rent A Car ripoff, $218 weekly rental become $831 weekly rental, Beware of Fox rent a car Los Angeles California
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Finally, after a long time he realized that was firm, he told me that to refuse insurance, I must intial few places on the rental contract and sign which I complied because I know that is a standard procedure as I rented cars many times before. I did not read the contract because I believe him.
When I return the car, they gave me a bill of $831. I asked for a reason, they told me that because I went to Utah. I told them that I have unlimited mileage, but they said not in Utah.
When I booked the reservation with Travelocity there was no restriction mentioned. Both the receipt and confirmation e-mail from Travelocity stated UNLIMITED MILEAGE. On the Fox rental contract, the car is limited to California, Nevada and Arizona only. I went to Zion national park which is about 40 miles inside Utah so I drove about 80 miles in Utah and they charged me $613 more.
When I asked how do they calculate the charge, because it seems excessive for 80 miles. They told me that because I went to Utah, I don't have unlimited mileage any more. All the mileage driven in California, Nevada and Arizona become limited mileage and charged at $0.35 a mile with an allowance of 100 miles per day.
I looked in the contract again and found no provision for such calculation. They insist that their charge is correct. I am going to dispute the charge with my credit card company because my original contract with Travelocity has no restriction to where I can go.
My advise is be careful when dealing with Fox rent a car or better yet don't deal with them at all. They advertise low price but when you pick up the car they WILL find a way to trick you.
This report was posted on Ripoff Report on 05/13/2004 10:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/Fox-Rent-A-Car/Los-Angeles-California-09945/Fox-Rent-A-Car-ripoff-218-weekly-rental-become-831-weekly-rental-Beware-of-Fox-rent-a-91402. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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