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Report: #1325368

Complaint Review: Frank Anthony swimwear - Internet

  • Submitted:
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  • Reported By: Lee — Nashville Tennessee USA
  • Author Confirmed What's this?
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  • Frank Anthony swimwear Internet USA

Frank Anthony swimwear poor customer service,slow product delivery time, non existant product! Placed online order for 2 different types of men's bathing suits/shorts and one women's bathing suit. Both pairs of men's shorts arrived, women's suit never did. St Catherines Canada

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Have contacted (via) email the company several times, requesting either refund or product ot be shipped. Have been told womens and mens suits get shipped from different locations. Have now been waiting for over two months for rest of my order. 

This company has great products...when you actually receive them.  Ordered online two different styles of men's bathing suits and one women's suit. First order had just one bathing suit in it,second order had additional men's suit plus a women's suit. One order arrived with both men's suits in it, still waiting for women's suit, almost three months later! Several written requests for either refund or product to be shipped. There is no phone number or fax provided by the company. Have received two replies from the company over the past three months but none with a a solution to the missing portion of the order. (first reply was to thank me for my order; second one was by "Sally" who promised to exchange one of my husband's suits when I asked about a size change,but again no response to my question about delivery of my suit) After numerous attempts to contact somebody from customer service have no other recourse but to report his company. Too bad, nice procucts, horrible customer service.

This report was posted on Ripoff Report on 08/30/2016 06:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/frank-anthony-swimwear/internet/frank-anthony-swimwear-poor-customer-serviceslow-product-delivery-time-non-existant-pro-1325368. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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