- Report: #918518
Report - Rebuttal - Arbitrate
Complaint Review: Fredrick J Hanna
Fredrick J Hanna1427 Roswell Rd. Marietta, Georgia United States of America
Fredrick J Hanna Fredrick J Hanna & Associates Assured me "they would get everything out of my bank account" Marietta, Georgia
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I set up a automated draft and moved along. Apparently the permission for the draft expired after 12 months. When I noticed it was not being drafted I called and called and called and left messages on at least 6 employees voice mail. I got a letter, I responded and called and called again. I finally got a response, and re-set the draft and made a payment.
The next month, the draft didn't go thru again. I called and called and called, and finally an operator told me I could pay online. I was thrilled.
I ran over to the website and tried to make a payment and the site threw a "payee" error. I took screen shots and gave up to try again in a bit.
tried again, and still no luck. I called and left messages again. 2 weeks later I tried again online, still didn't work (was not a user error, it is a configuration error). I took screen shots again and called their office.
It took 9 calls before I spoke with a real person (left messages everywhere). only to be told I was under a garnishment and I owed the entire balance of 3100.00
I spent the next 2 days, calling and leaving more messages, begging to please take the dang payments, as I REALLY want to pay it. Nope, the garnishment lady assured me she would get the 3100.00 out of my bank. I assured her I didn't have 3100.00, she again assured she she would continue to get it until she got her money.
I never refused to pay them, I have made efforts (kept documentation) to repeatedly pay and now they are going after my bank account.
I have gone to my local court and will file the paperwork with an attorney to get before a judge, I plan to subpoena those recorded calls to prove MY effort......wish me luck/moon
Any similar experiences, I sure would appreciate the ammo......Thanks/moon
This report was posted on Ripoff Report on 07/27/2012 02:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/Fredrick-J-Hanna/Marietta-Georgia-30062/Fredrick-J-Hanna-Fredrick-J-Hanna-Associates-Assured-me-they-would-get-everything-out-o-918518. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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