Nasty divorce left me holding the debt after 18 yrs of marriage.
I had a judgement against me from Fredrick J Hanna.
I set up a automated draft and moved along. Apparently the permission for the draft expired after 12 months. When I noticed it was not being drafted I called and called and called and left messages on at least 6 employees voice mail.
I got a letter, I responded and called and called again. I finally got a response, and re-set the draft and made a payment.
The next month, the draft didn't go thru again.
I called and called and called, and finally an operator told me I could pay online. I was thrilled.
I ran over to the website and tried to make a payment and the site threw a "payee" error. I took screen shots and gave up to try again in a bit.
tried again, and still no luck. I called and left messages again.
2 weeks later I tried again online, still didn't work (was not a user error, it is a configuration error).
I took screen shots again and called their office.
It took 9 calls before I spoke with a real person (left messages everywhere). only to be told I was under a garnishment and I owed the entire balance of 3100.00
I spent the next 2 days, calling and leaving more messages, begging to please take the dang payments, as I REALLY want to pay it.
Nope, the garnishment lady assured me she would get the 3100.00 out of my bank. I assured her I didn't have 3100.00, she again assured she she would continue to get it until she got her money.
I never refused to pay them, I have made efforts (kept documentation) to repeatedly pay and now they are going after my bank account.
I have gone to my local court and will file the paperwork with an attorney to get before a judge, I plan to subpoena those recorded calls to prove MY effort......wish me luck/moon
Any similar experiences, I sure would appreciate the ammo......Thanks/moon