• Report: #726034

Complaint Review: freecreditscore.com

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  • Submitted: Thu, May 05, 2011
  • Updated: Thu, May 05, 2011

  • Reported By: greydogladyrx — Markleville Indiana USA
freecreditscore.com
Internet United States of America

freecreditscore.com Charged 29.95 for "free" credit score, advertised as free; escalation department finally agreed to refund--we'll see Internet

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I signed up for a "FREE Trial & FREE Credit Score", was told online that no fee would be assessed if it was cancelled within 9 days, cancelled within 1 day, was charged $29.95. When I called 'Peter', he said the montlhy membership fee of $14.95 is what was free if I cancelled within 9 days. I said there was nothing on the 2 webpages that indicated there was any kind of fee for anything if cancelled within the 9 days. 'Peter' said they'd refund only the $14.95. I said I wanted a supervisor or I WOULD seek an attorny's aid because this is fraudulent advertising. They sent me to the "escalation" unit and 'Chris' got on the phone and said they would refund the full $29.95 within 7-10 days. We'll see if they actually do so. Meanwhile, they have access to, and use of, my $29.95, and I don't!

This report was posted on Ripoff Report on 05/05/2011 10:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/freecreditscorecom/internet/freecreditscorecom-Charged-2995-for-free-credit-score-advertised-as-free-escalation-726034. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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