- Report: #1128806
Report - Rebuttal - Arbitrate
Complaint Review: freedompop
freedompop, Select State/Province USA
freedompop freedompop.com freedompop or popped freedom? los angeles, california
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
i signed up for a free month with freedompop after purchasing a device from groupon.
twice i paid $10 for use "on the go" and and still with $12 left i am completely blocked from using them.
now they don't allow me to downgrade to the free plan or any plan whatsoever until i have paid for the $18 monthly fee plus $10 for additional services that i didn't order.
i emailed customer service more than dozen times and i keep getting a reply that in order to downgrade to the free plan i need to update my credit card info with enough funds.
enough funds for what?
to charge me $30 for a service that was supposed to be free?
This report was posted on Ripoff Report on 03/06/2014 03:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/freedompop/Select-StateProvince/freedompop-freedompopcom-freedompop-or-popped-freedom-los-angeles-california-1128806. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.