- Report: #999711
Report - Rebuttal - Arbitrate
Complaint Review: freedompop.com
freedompop.comLos Angeles, California United States of America
freedompop.com Refused to refund unauthorized credit card charge Los Angeles, California
*UPDATE Employee: Popup Clarification
*Author of original report: Unauthorized credit card charge
*UPDATE Employee: Clarification on downgrade and account chargeback
I contacted the customer service to request the unauthorized charge and got rejected. I disputed the charge through my bank, and now I am just notified my service has been suspended. Another freedompop victim (my closed friend I introduced to) was charged $17.99 non-refundable renew service fee after tryout the on the exact last day of the tryout end day. We were told that it is their policy is "no-refund once charged". What scam promotion! it is not big a mount of money, just sick of the dirty scam business rip-off practice!
This report was posted on Ripoff Report on 01/19/2013 10:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/freedompopcom/Los-Angeles-California-/freedompopcom-Refused-to-refund-unauthorized-credit-card-charge-Los-Angeles-California-999711. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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