• Report: #795449

Complaint Review: freedownloadzone.com

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  • Submitted: Sat, November 05, 2011
  • Updated: Thu, December 15, 2011

  • Reported By: soila villafane — reading Pennsylvania United States of America
unitedkingdom Internet United States of America

freedownloadzone.com FREEDOWNLOADZONE.COM False Advertisement and Deceptive Internet Site!!! unitedkingdom, Internet

*UPDATE Employee: Contact Information

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I lost my Birth Certificate so i decided to order one online. I ended up at "FREEDOWNLOADZONE.COM" based out of the UK, which i didn't know until after the effect. Offering "Birth Certificates" Quick and fast. I was like ok, then I was directed to what I thought to be an order form for a Birth Certificate,,, Filling in required info such as Name, Address, and Credit Card#. Instead they charged me $19.99 for a membership fee, Also unknowing to me the $19.99 fee renews itself every month!!! ,, They also charged me $29.96 for i don't know what???

Never seeing an order form for said Birth Certificate nor anything having to do with Birth Certificates!!! No Birth Certificate, No email receipt, No nothing but a big headache! I contacted them at least 10 times to no avail to ask why they charged my CC, Demanding a refund,,, they kept giving me a run-a-round, saying they couldn't find my account information, saying It'll take 48hrs. [continued below]....
..... until the info shows up!??! After 48hrs. they still can't find any of my info, Yet the money has been with-drawn out my account after pending for 2 days! All said and done 5 days later, I had to call my bank to report fraud and freeze my account! The matter is still disputing!

Warning: Don't be stupid like me, steer clear of this site, they have nothing to offer you but a big Headache!!!

This report was posted on Ripoff Report on 11/05/2011 04:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/freedownloadzonecom/internet/freedownloadzonecom-FREEDOWNLOADZONECOM-False-Advertisement-and-Deceptive-Internet-Sit-795449. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Contact Information

AUTHOR: freedwonloadzone.com - (United Kingdom)

Hi Soila Villafane,

I am a customer service representative from FreeDownloadZone.Com and we are helping out customers in downloading different application forms online. I am so sorry for the inconvenience. Let me help you out resolving this issue. Please contact us through chat or send us an email with your concerns. Thank you so much.

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