• Report: #669419

Complaint Review: freeloanfaxreport.com /Loan-fax.com /LoanFax

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  • Submitted: Wed, December 08, 2010
  • Updated: Mon, November 28, 2011

  • Reported By: whistleblower007 — Ridgecrest California United States of America
freeloanfaxreport.com /Loan-fax.com /LoanFax
3810 Wilshire #1708 LA CA Los Angeles, California United States of America

freeloanfaxreport.com /Loan-fax.com /LoanFax Screenmylender.com I worked for the company and wish to blow the whistle on the truth of the opertion! Los Angeles, California

*Author of original report: Full Retraction Of Initial Report

*Author of original report: Thank You Russ

*REBUTTAL Owner of company: Fraudulant report/Slander

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I want to expose the reality of this organization and give you insight before you consider doing business with the firm. It's owned by a man who thinks only about his wallet and will do anything to get your business but is terrible at delivering beyond the words to get you in the first place. The real problems with ScreenMyLender.com and freeloanfaxreport.com are they are "gimmiks".


The company is 100% telemarketing home owners explainign they are a consumer advocacy group helping home owners by puttting mortgage brokers througha rigerous screening process before allowing them in the network of approved lenders. In relaity their is no rigerous process by which they are screened, in fact any broker willing to write a check is approved. I would love it if the process was legit and they did what they said they did but they do not.


It's nothing special, just a clever way to gain trust from a home owner and then sell the information to a mortgage broker. The company does only sell it once to an individual broker which is a good thing, additionally you do get a recording of the call and if you are able to get all your leads in a manageable time(rarely ever happens) at the end of the day the syatem has major flaws and many hurdles to success.


Most of which stem from the fact that the home owners are approached by way of telemarketing rather than responding to an advertisement so you are selling the prospect on a phone meeting with a reputable lender but to be approved in the network all you need is a check book and be willing to write a check and buy a campaign.


Simply put their is nothing special about this company, just a re-processed waterted down version of an already existing product "mortgage leads" and they are far from the best and their is not enough staff memebers to fill the orders in an efficient amount of time. It's a sales organization and due your due diligence thoroughly, if you do any business with the company have your contract so air tight with every part clearly spelledout regarding price per lead, how many per day and filters.


The only way to do business with him and you may come out ahead is get 2-3 samples free not just one that he says is enough. Then only buy ten or so at a time paying half down and the balance three quarters of the way through to protect yourself. If Russ has all the money chance are your contract will take forever and a day to complete and you will have determined you could have done a lot better with your money.


Bottom line nail him to the cross by having no detail left out. Protect yourself with penalties to his firm if delivery of said leads are delayed beyond the agreed time or you just might find yourself waiting till the cows come home.


This report was posted on Ripoff Report on 12/08/2010 12:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/freeloanfaxreportcom-Loan-faxcom-LoanFax/Los-Angeles-California-90010/freeloanfaxreportcom-Loan-faxcom-LoanFax-Screenmylendercom-I-worked-for-the-company-a-669419. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Author of original report

Full Retraction Of Initial Report

AUTHOR: whistleblower007 - (USA)

I wrote this report in an poor emotional state that led me to make statements that were not accurate and I have made many efforts with Ripoff report to have the report removed and they will not do it. I regret making the inaccurate negative defamatory statements about LoanFax, Inc and ScreenMyLender as well as Russ. It was in poor taste and completely out of line. I humbly ask that you would not look at LoanFax, Inc, ScreenMyLender or Russell Awni in negative light. I fully retract in it's entirety the negative statements made in the initial report filed on December 8th.
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#2 Author of original report

Thank You Russ

AUTHOR: whistleblower007 - (United States of America)

I am amazed and REALLY appreciate your taking swift action and cleaning house. Whenever you are their and controlling the direction of your companies things go well and when I left I was very upset with the way things were going and understand that cannot all be directed at you Russ. You are a good businessman, your passion for your business fills the room and everyone in the organization picks up on that and it makes all the difference in quality and satisfaction from the clients. Thank you for ridding yourself of your other partner and taking the bull by the horns. That's exactly what we all knew was best for the company Russ. With you at the helm and your other partner/management ousted Loanfax/Screenmylender is poised for great success. In my time with you last week and experiencing the changed energy and long hours you are spending running the business I was amazed, from every aspect, the way you cultivate the prospects now is awesome, your ads work! I was jazzed about your telepros and the new training you put them through and good job micro managing, way better that way! Quality, quality, quality. You work to hard to gain the trust of the client so your new system is going to be a home run for your clients, thanks again Russ for taking such a quick action and making the changes necessary for longevity, sustainability and great success.

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#3 REBUTTAL Owner of company

Fraudulant report/Slander

AUTHOR: Russ - (United States of America)

This is a fraudulant report done by a former employee who was fired for stealing data/applications on homeowners and selling them to non accredited companies for personal gain.

FYI, we have been in Business for 4 year now and there have been ONLY 2 complaints nationwide against our company (ScreenMyLender.com) with BBB and NONE agains LoanFax(tm) (www.FreeLoanfaxReport.com).

The guy who complained is a liar, a thief and I would prefer to try to work with you amicably to remove this from your site versus contacting our in house counsel to sue for slaner/defamation of character to remove it because this complaint not only has no validity but there is NO proof he could have provided to justify his complaint because nothing he said is true.

Ask this person to provide some proof of his allegations and if none is provided, please remove this immediately. If he provides any so called proof, please forward it so we can respond.

I expect a response as to how you will handle this as soon as possible so I know how to proceed. Please call me if you have any questions at 310-985-3756 or via email @ Russ@FreeLoanFaxReport.com

Thank you for your prompt attention

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