- Report: #1071266
Report - Rebuttal - Arbitrate
Complaint Review: Freidman Law Associates
Freidman Law Associates6851 Jericho Turnpike syosset, ny, New York USA
Freidman Law Associates Charged for services that we're never rendered. syosset, ny New York
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In February 2012 hired Friedman Law Associates to assist in obtaining a loan modification for our mortgage. Was promised it would take no longer than 4-6 months, insisted we were perfect candidates and that they could guarantee we could save at least $700 a month on our mortgage. We paid them $3,500 and we're told that was the fee for the entire process. Well all was going well during the time we were making monthly payments for the $3,500 to retain their services. In June of 2012 the last payment was made and all phone calls stopped. The person we were dealing with no longer for the company, They assigned 2 other "account reps" who of course didn't know what was going on.
They lost our paper work. We needed to send all the documents several times. No contact for over 2 months. Then after calling daily and threatening to come to the offices to discuss the situation ( we live 10 miles away) miraculously a new representive for us appears and is requesting all the original documents we filled out over 5 times due to the fact that our file was mistakeningly closed. But informing us maybe we would get $200-300 of our payment, can't guarentee etc. That is when we received the first "maintenance fee" of $150 which if wasn't paid our account would be closed. We of course disputed it due to the fact that our file was closed in June and not reopened until September.
Why are we being charged for a maintenence fee when no maintenance on our case was done!!!! This is where is gets even more ridiculous. These "professionals" all the while are telling us that citimortage is holding up the process, it's the bank asking for all the paper work over and over again etc.. While we are being told this we get a letter from Fannie Mae offering us a trial modification and stating to us that our mortagage was sold to them nearly 6 months ago. I called the law office who had no idea what I was talking about and that they don't understand how we got the offer.
They had no idea that Fannie Mae was involved, which of course would have changed the whole dynamic. They asked for all the letters from the bank and kept attempting to contact telling us we still need to have them be the go between the bank and us because they have "seen to many times how the homeowner is mislead." We never needed to deal with them again. Long story short we got our modification through Sallie Mae. These unethical, unprofesssional scammers continued to threaten us that we had to pay maintenance fees because they did all the work!!!
In fact we got our modification in April 2013, told them ( in march) we no longer needed them and reminded tham that they did nothing of us since November 2012 and to close our file. We got a charge on our credit care for $150 in June!! Of course we are disputing it and are ready and willing to go directly to the office and demand it back. They thought they were dealing with idiots. We are 2 professional people who wanted to lessen our home payment and basically got scammed!. It really is our fault because we didn't investigate them properly. That is why I am writting this to warn any potential clients of theirs to not deal with them. They are liars and theives and the only time you will hear from them is when they want money. Shame on all those who work there!!!
This report was posted on Ripoff Report on 07/30/2013 07:14 AM and is a permanent record located here: http://www.ripoffreport.com/r/Freidman-Law-Associates/syosset-ny-New-York-11791/Freidman-Law-Associates-Charged-for-services-that-were-never-rendered-syosset-ny-New-1071266. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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