• Report: #823054

Complaint Review: Frontier airlines

  • Submitted: Sun, January 15, 2012
  • Updated: Tue, January 17, 2012

  • Reported By: Rbwells — Marble Colorado United States of America
Frontier airlines
Denver, Colorado United States of America

Frontier airlines Stuck in costa rica with no help Denver, Colorado

*Author of original report: Missing explanation

*Consumer Comment: What did Frontier tell you when you asked them why...

*Author of original report: Still not home

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Frontier stranded at least 9 other people including myself in costa rican airport after canceling flight without any notification. There was no help of any kind including working telephone number or representitive.

This report was posted on Ripoff Report on 01/15/2012 08:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/Frontier-airlines/Denver-Colorado-/Frontier-airlines-Stuck-in-costa-rica-with-no-help-Denver-Colorado-823054. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 1Consumer 0Employee/Owner
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#1 Author of original report

Missing explanation

AUTHOR: Rbwells - (United States of America)

A good explanation is whats missing. We finally made it home and were exhausted . Once we get some sleep we will try and get some answers.
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#2 Consumer Comment

What did Frontier tell you when you asked them why...

AUTHOR: Ken - (USA)

it wasn't their problem?

Did the tell you why the flight was cancelled?

Seems like something is missing here.
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#3 Author of original report

Still not home

AUTHOR: Rbwells - (United States of America)

Frontier managers tell us this is not there problem. This was are honeymoon. Frontier has failed us and has proven to me and my wife that flying is not an option anymore.
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