• Report: #1117064

Complaint Review: frontier relocation inc

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  • Submitted: Mon, January 20, 2014
  • Updated: Fri, April 11, 2014

  • Reported By: nancy — palymyra New Jersey
frontier relocation inc
5105 issaquah pine lake rd issaquah, Washington USA

frontier relocation inc SCAM ARTISTS " NOT LOCATED IN WASHINGTON " DOUBLED THE PRICE issaquah Washington

*REBUTTAL Owner of company: FICTITIOUS CUSTOMER COMPLAINT

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i was warned by several of the big moving co's to only deal with them . i received a call from a guy from : frontier relocation "  who said they were in my home town of issaquah washington . their price was quite a bit less than th big co's. i spoke to him 3-4 times before i hired them and he assured me the move would go smoothly !! whay a liar !!! it was supposed to be delivered in 5-7 day's then 3 weeks later when the truck finally got ther the price doubled !! i called the police and they said it is a civil issue ther is nothing they can do . i wound up haying to pay these scammers , that is when i wanted to meet the owner or owners in person i find out the address on the bill is an apartment building not a business!! i then find out that they are from new jersey not washington !! by all means check out the movers you plan to use and don't by any means use " FRONTIER RELOCATION IN ISSAQUAH WASHINGTON .


This report was posted on Ripoff Report on 01/20/2014 04:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/frontier-relocation-inc/issaquah-Washington-98029/frontier-relocation-inc-SCAM-ARTISTS-NOT-LOCATED-IN-WASHINGTON-DOUBLED-THE-PRICE-issa-1117064. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

FICTITIOUS CUSTOMER COMPLAINT

AUTHOR: Frontier Relocation Inc - ()

WE AT FRONTIER RELOCATION BELIEVE THIS COMPLAINT TO BE FICTITIOUS, WRITTEN BY SOMEONE WITH MALICIOUS INTENT TO DISCREDIT OUR COMPANY.

1: THE AUTHOR CLAIMS OUR SUPPOSED NON-EXISTENCE IN WASHINGTON STATE.  WE ARE IN FACT INCORPORATED IN WASHINGTON STATE AND THE ISSAQUAH WASHINGTON ADDRESS IS INDICATED ON THE FILING AS THE MAILING ADDRESS. THIS IS A MATTER OF PUBLIC RECORD AND IS MOST LIKELY WHERE THE AUTHOR OF THIS HOAX GOT THE INFORMATION BECAUSE IT IS NOT USED ON ANY OF OUR MOVING DOCUMENTS.  THE PHYSICAL ADDRESS IS ON OUR MOVING DOCUMENTATION WHICH MUST BE SIGNED BY THE CUSTOMER AND A COPY PROVIDED TO THEM AT THE TIME OF THE MOVE. THEREFORE TO SAY THAT WE DO NOT HAVE A PHYSICAL LOCATION IN WASHINGTON STATE AND THEY DID NOT KNOW WHERE TO FIND US CLEARLY INDICATES THAT THE AUTHOR IS NOT REALLY ONE OF OUR CUSTOMERS.

2:  THIS "CUSTOMER" HAS NOT COMPLAINED IN A FORUM SUCH AS THE BETTER BUSINESS BUREAU OR OTHER WELL KNOW ADVOCATE FOR CONSUMER PROTECTION. WHY? BECAUSE THEY WOULD HAVE TO IDENTIFY THEMSELVES BY NAME AND PROVIDE DOCUMENTATION TO PROVE THAT WE PROVIDED MOVING SERVICES TO THEM AND SUPPORT THESE ACCUSATIONS. (AS A CUSTOMER THAT HAS BEEN OVERCHARGED AND CLAIMING THAT HE WAS TREATED SO WRONG WOULDN'T YOU WANT TO FILE A COMPLAINT WITH CONSUMER AFFAIRS?) INSTEAD THEY HAVE CLAIMED "SCAM" !!!!! IN A RIPOFF REPORT WEBSITE THAT ALLOWS ANONYMOUS COMPLAINTS WITHOUT SUPPORTING DOCUMENTATION AND WHERE THE AUTHOR OF THIS POSTING CAN REMAIN ANONYMOUS WITHOUT RECOURSE.  IF THIS "CUSTOMER" WAS REALLY HURT BY US, ESPECIALLY TO THE EXTENT THEY ARE CLAIMING (CHARGED DOUBLE), THEN THE EXPECTATION WOULD BE A MUCH DIFFERENT TYPE OF FORUM FOR COMPLAINT WHERE THEY COULD REQUEST RECOMPENSE.

3: OUR DATABASE OF CUSTOMERS DOES NOT SHOW ANYONE BY THE NAME OF "NANCY" THAT WAS SHIPPED FROM WASHINGTON STATE TO NEW JERSEY. ADDITIONALY, WE NOTED THAT THERE IS NO CITY IN NEW JERSEY THAT IS SPELLED "PALYMYRA".  WE FIND IT HARD TO BELIEVE THAT A PERSON CANNOT CORRECTLY SPELL THE NAME OF THE CITY WHERE THEY ARE CLAIMING TO LIVE. 

IF (ON THE OFF CHANCE ) YOU ARE A REAL CUSTOMER PLEASE RESPOND TO THIS REBUTTAL WITH YOUR MOVE DATE AND JOB NUMBER. WE STAND BY OUR SERVICE AND WE WORK WITH EACH AND EVERY CUSTOMER FROM START TO FINISH. 

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