• Report: #740571

Complaint Review: Fry's Electronics

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  • Submitted: Tue, June 14, 2011
  • Updated: Tue, June 14, 2011

  • Reported By: Catherine — Carmel Indiana United States of America
Fry's Electronics
9820 Kincaid Drive Fishers, Indiana United States of America

Fry's Electronics First Electronic Bank Applied $293.98 deferred interest after paying for 1 year without missing 1 payment and promo plan due date is in fine print and could not locate on statement, had surgery, sick owed 129.80 balance, c Fishers, Indiana

*Consumer Suggestion: Was it REALLY a ripoff?

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We purchased a new refrigerator from Fry's Electronic with 0% interest for 12 months.  Took the total and divided it by 12 and paid $175/month for 12 months, never missed 1 payment.  Ill and had surgery 05-2011, paid all bills ahead of time.  Promo plan due date is in fine print on the statement.  as of 5/2 owed $129.80.  I get our next statement and the billed deferred interest has been added in the amount of $293.98.  Called the company, wrote the company a letter and they said they make no exceptions as to if I was ill and had surgery and that the promo plan due date is clearly stated on the statement.  We purchased the item on 5/2/2010.  

The late payment warning and minimum warning are in bold and clearly visible.  The promo plan due date is in fine print and not in the body of the statement.  I feel we have been taken advantage of and mislead and that the print is so fine that you cannot even see the Promo Plan due date.  We pay our bills and if you take $2075.80 and divide it by 12 months you get $172.98, where we paid $175/month.  This is misleading and a ripoff.

This report was posted on Ripoff Report on 06/14/2011 09:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/Frys-Electronics/Fishers-Indiana-/Frys-Electronics-First-Electronic-Bank-Applied-29398-deferred-interest-after-paying-for-740571. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

Was it REALLY a ripoff?

AUTHOR: Ken - (USA)

I guess it comes down to, did your payment arrive in time to beat the 12 month deadline?

If it did, take them to small claims court, if it didn't, no matter what the reason, get over it and be more careful on these offers in the future.

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