- Report: #565864
Report - Rebuttal - Arbitrate
Complaint Review: Fucillo Auto Mall, Adams, NY
Fucillo Auto Mall, Adams, NY10499 U.S. Rte. 11, PO Box 148, Adams, New York United States of America
Fucillo Auto Mall, Adams, NY Financed me at a very high rate for 75 mos instead of 60. (I have impeccable credit---over 800 score) Adams, New York
*Consumer Comment: Fuccilo
*REBUTTAL Individual responds: Response to 2009 Ipmala purchase
*General Comment: Take responsibility
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On 1/31/10, I traded in my 2007 Toyota Camry for a 2009 Chevy Impala. I went to Fucillo Auto Mall as I was told of their good reputation. My experience, however, was not good. I did have a decent salesman. The Finance Manager, however, is terrible. Let me first start with the fact that I have an over 800 credit score. I did not realize that the Finance Manager set me up with 8.49% financing for 75 mos. I would never go over 60 mos. (Did not know you could, and would not). I told the salesman that I wanted to go 60 mos. financing. When I returned home, after 100 miles of travel, I realized what the paper work said, that I, of course, stupidly signed. I did call and left a message for the Finance Manager. He called back and his attitude was "Well, all the paperwork was gone over with you." "We would never do anything shady". I explained to him that I would never finance an automobile for 75 mos. and wanted to know why my interest rate was so high. He made no offer to change or help me out with this matter. I, at first, was going to purchase a new 2009 with no mileage, because I thought the interest rate would be lower on a new automobile, but the Sales Manager told me that would not make a difference. I now know that this is not true.
I think it is very sad, that after purchasing a $21,000 item, that I now have to go out and find my own financing. I have purchased enough vehicles to know that it is up to the dealership to find the best interest rates for their customers. Especially for someone that has an impeccable credit rating. I did sign the paperwork as I had 5o pieces of paper come my way. Don't they have to ask a person if they want to finance over 6o mos.? I honestly did not know that you could do that with an automobile and certainly would have refused to on an already 1 year old vehicle. By the way, the Finance Manager's name is Jeremy Jennings and I have a very big mouth.
This report was posted on Ripoff Report on 02/07/2010 10:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/Fucillo-Auto-Mall-Adams-NY/Adams-New-York-13605/Fucillo-Auto-Mall-Adams-NY-Financed-me-at-a-very-high-rate-for-75-mos-instead-of-60--565864. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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