- Report: #711671
Complaint Review: funtonia
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| funtonia
Internet United States of America |
|
funtonia i was over charged and it doesnt even work, now im negative in my acount with a over charge fee. Internet
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This report was posted on Ripoff Report on 03/29/2011 06:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/funtonia/internet/funtonia-i-was-over-charged-and-it-doesnt-even-work-now-im-negative-in-my-acount-with-a-711671. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Hope my comment helps either now or in the future
AUTHOR: Melinda - (United States of America)
SUBMITTED: Friday, May 06, 2011
They provide no customer service number, only an email option in which they never responded back to.
What I did was I called my bank and reported my debit/credit card stolen on the same day I signed up with funtonia. By the way, funtonia charged me $23.94 and on their website they say they charge $3.99 per month for six months, but they never say that they take the whole amount for the six months all at once. This made my bank account go in the negative.
Next, once the funtonia charge changed from a pending transaction to a cleared transaction, I then went to my bank and filed a dispute on the charge based on that my debit/credit card was stolen to get my $23.94 back.
I had to do this because you can't reverse a debit or credit transaction, but you can report a lost or stolen card and get a transaction disputed and try and get the money back. Also, I won't have to worry about funtonia trying to charge me six month later and rip me off again. Hope this helps.
