- Report: #1102282
Report - Rebuttal - Arbitrate
Complaint Review: FurnitureHomeDelivery.com
FurnitureHomeDelivery.comKennesaw, Georgia USA
FurnitureHomeDelivery.com Order cancelled. Scam. Kennesaw Georgia
*Consumer Comment: Their response is barely in English.
*UPDATE Employee: We have Resolved The In-stock Issue
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Similar to the earlier complaint, I placed an order for bar stools that were well-priced (not outrageously cheaper than other places), got a confirm email for my order and a few days later got an email from Jacob telling me the product was out of stock, but re-ordered, however it would take a few weeks, so my order has been cancelled and a refund sent back to CC (at least thanks for that!). It was never discussed with me if I was willing to wait for a few weeks for the product to arrive.
Meanwhile, the same product is still listed on the website as 'in stock', at the same price. I tried calling Customer Service a few times but whichever option I choose - sales, customer suppor or '0' - it transfers me to a voice mail.
I see this as a scam, as no merchendiser will refund the money unless you ask them for it. Their goal is to sell the product, not turn down the customer.
This report was posted on Ripoff Report on 11/26/2013 09:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/FurnitureHomeDeliverycom/Kennesaw-Georgia-30152/FurnitureHomeDeliverycom-Order-cancelled-Scam-Kennesaw-Georgia-1102282. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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