- Report: #1170691
Report - Rebuttal - Arbitrate
Complaint Review: Future Payment Technologies
Future Payment Technologies12700 Park Central Drive Dallas, Texas USA
Future Payment Technologies ACH Witjdrawals without service Dallas Texas
*Author of original report: No response
*Author of original report: Still Trying To Withdraw From My Account!
*UPDATE Employee: Employer Response/We'd Like to Help
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This company is not professional. I decided to go with them because I thought it was a great opportunity for a small growing business. I was wrong. First off I was told it was not a contract . Second I was not told that I could not get any paperwork if needed.
My first issue was that I explained my business & how I received payment. I was told that it would be confirmed that it was ok before my contract was put in. That never happened.
Next, I was told there was no minimum fee just the percentage on each transaction. That was not true. My check machine never worked. I called to inform them. They said to call next time I get a check and I would not be charged anything before it was working.
That was a lie. They charged a start up fee and caused my account to overdraft. Then they charged monthly fees and overdraft fees for service I never received. I called to get refunded when I saw one fee and they said it would take 5-10 business days. In 5 I received another fee.. I call back.
I was told that owed them the $119 and that they would refund my money after I made a payment because the system can not generate a refund when money is owed.
I told them the service never worked but I was willing to compromise because I intended t o keep the service. I asked to take the money out of the refund, which should've been over $300. That is before I went back a couple months to see how long they were trying to take from my account.
They said them can not take from my fees for service, only my transactions, which I did nit have because it did not work. So I said I would just cancel and cut my losses. They agreed and said there would be no further charges. This was on a Friday.
Tuesday morning I get another charge. By the way when I requested information about what they said I owed, I wax told to check my bank statements. They do not notify if there is a return payment or a problem. I was also told I could get any email or copy of what was discussed.
I feel they target small businesses because it would cost us to much to fight them in court.
This report was posted on Ripoff Report on 08/19/2014 04:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/Future-Payment-Technologies/Dallas-Texas-75251/Future-Payment-Technologies-ACH-Witjdrawals-without-service-Dallas-Texas-1170691. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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