- Report: #959068
Report - Rebuttal - Arbitrate
Complaint Review: FUTURE SHOP Park Royal
FUTURE SHOP Park RoyalPark Royal Vancouver, British Columbia United States of America
FUTURE SHOP Park Royal Raj, customer service manager. FUture Shop Park Royal, sold me a Nano with a broken screen and isn't accepting an exchange. Vancouver , British Columbia
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After wasting time, talking to Janine, store manager, and other Associates I got no results.
I'm $149 plus tax into this out of the box broken nano. I couldn't believe how rude some of the associates were, they treated me like I was a thief or a fraud. I am absolutely insulted and out cash.
Anyone with similar stories?? Share!!!! These guys are a multi million dollar corporation that doesnt believe in customers service!!! Commission generated salary for sales staff makes for aggressive selling but they will not do anything when you need to exchange or return an item that is either broken or malfunctioned.
Future Shop Park Royal Vancouver B.C Customers Sevice Manager: Raj Store Manager: Janine
This report was posted on Ripoff Report on 10/23/2012 06:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/FUTURE-SHOP-Park-Royal/Vancouver-British-Columbia-/FUTURE-SHOP-Park-Royal-Raj-customer-service-manager-FUture-Shop-Park-Royal-sold-me-a-N-959068. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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