- Report: #1028240
Report - Rebuttal - Arbitrate
Complaint Review: Gadgets & Gizmos
Gadgets & Gizmos482 Broadway Mall Hicksville, New York United States of America
Gadgets & Gizmos shopgadgetsandgizmos.com No Customer Service, do not stand behind their products Hicksville, New York
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for me, an NFL digital clock to hang in my office/exercise room/man
cave, and found it at http://shopgadgetsandgiz (the online store of gadgets & gizmos).
He paid for it with his own money, about $70 and he purchased it in early
November 2012. As I said it was a Christmas present therefore I did not
open it until after the 30 day exchange policy. Well as you would
guess, the clock was defective, it had a high pitched tone that was so
loud, it was literally painful to be in the same room with it.
I called the company, left messages (3) with no call backs, I went to
their website and applied for an RMA which was denied because it was
more than 30 days since it was purchased and I was directed to contact
the manufacturer.. Well, low and behold, the manufacturer has a 1 year
warranty that is to be processed through the store that it was purchased from.
Nope, G&G would not take it back, so here I am stuck
with a defective product and now resolution. Really pisses me off
because it was a Christmas present that my son worked 10 hours at him
minimum wage job to pay for and the will not exchange it because it went
past the 30 policy. NEVER EVER AGAIN WILL I USE THIS COMPANY!!!
This report was posted on Ripoff Report on 03/13/2013 03:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Gadgets-Gizmos/Hicksville-New-York-11801/Gadgets-Gizmos-shopgadgetsandgizmoscom-No-Customer-Service-do-not-stand-behind-their-p-1028240. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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