• Report: #674577

Complaint Review: Galactic Snow Sports

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  • Submitted: Thu, December 23, 2010
  • Updated: Mon, February 21, 2011

  • Reported By: Derby — Reno Nevada United States of America
Galactic Snow Sports
harrissonburg, Virginia United States of America

Galactic Snow Sports http://galacticsnowsports.com/info.html Shipping rip off harrissonburg , Virginia

*UPDATE Employee: GalacticSnowSports

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I paid for next day shipping on the 20th of December, received shipping information only after contacting, suppose to arrive on the 29th. Screwed me for Xmas. No way to talk to anyone at the location. could be a scam operation. Would not do business with them.


This report was posted on Ripoff Report on 12/23/2010 08:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/Galactic-Snow-Sports/harrissonburg-Virginia-/Galactic-Snow-Sports-httpgalacticsnowsportscominfohtml-Shipping-rip-off-harrissonbur-674577. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

GalacticSnowSports

AUTHOR: GalacticSnowSports - (USA)

Hello,

I am very sorry for any inconvenience that the delay in shipping may have caused. Unfortunately once an order leaves our facility it is entirely in the hands of UPS to stick to their shipping schedule guidelines.

We do generally have a very accurate time frame as to when they will have an item delivered but near the holiday's they can have delays simply due to the extremely large volume of shipments during that time of the year.

We try to do everything in our power to ensure the timely delivery of all of our customers orders. Again i apologize for any inconvenience and if there is anything we can do to help resolve this issue please feel free to contact us via phone or email and we will see what we can do.

Thank you,
GalacticSnowSports.com
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