• Report: #680463

Complaint Review: galactic snowsports

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  • Submitted: Sat, January 08, 2011
  • Updated: Mon, February 21, 2011

  • Reported By: cliff — centennial, co Colorado United States of America
galactic snowsports
Internet United States of America

galactic snowsports galacticsnowsports.com Received very damaged s****.

*UPDATE Employee: GalacticSnowSports

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I paid $109 plus $25 in shipping for a used burton cruzer s****.>

I sent them an email complaining about the board. They responded that I could ask for a refund or a replacement board. I asked for a replacement board and have not heard back. Sent several emails and no response. Will probably have to try and fix this junky s****.>


This report was posted on Ripoff Report on 01/08/2011 05:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/galactic-snowsports/internet/galactic-snowsports-galacticsnowsportscom-Received-very-damaged-snowboard-They-said-I-c-680463. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

GalacticSnowSports

AUTHOR: GalacticSnowSports - (USA)

Hello,

I apologize if there was any error in the condition of the board that you received. Our shipping department does there best to ensure that every item they send out is up to par and matching with the description it was advertised and sold as.

If you were offered a replacement or return and it has not been processed please contact us via phone or email and request to be directed towards a manager. They will assist you in any way possible regarding a return, exchange, or partial refund.

Thanks,
GalacticSnowSports Team
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