- Report: #705626
Report - Rebuttal - Arbitrate
Complaint Review: gamebuynow
gamebuynowInternet United States of America
gamebuynow : firstname.lastname@example.org MSN: email@example.com (Customer Service,24 X 7 Online) MSN: firstname.lastname@example.org (Full,can't be added) MSN: email@example.com Steal money, Internet
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Ada] Hello, how may I help you?
[Visitor] looking for 100 platinum on US Hammerlord - Defiant, have it in stock?
[Ada] let me check
[Ada] yes we have
[Visitor] what is delivery time?
[Visitor] 20min -24 hrs not good enough, exact delivery time would be nice, I will not wait 24 hrs. 20 mins sure, I will order now, 24 hrs = no
[Ada] we will try our best to complete your order asap
[Visitor] well, 20 mins is ok, 24 hrs isn't
[Ada] yes , we will delivery the order no more than 1 hours
[Visitor] is that a promise? 1 hour no later?
[Ada] yes ,
[Visitor] face to face or mail?
[Ada] we will mail you in game
[Visitor] incomming order
[Visitor] don't make me come back in an hour and grip at ya ;)
[Visitor] Your transaction ID for this payment is: 6K472843C0812840G.
[Visitor] 9:17 here right now, clock has started
[Ada] May I have your payment email and character name please?
[Visitor] Jaram69@hotmail.com, Sakashika
[Ada] Please hold on, I will check on that.
[Visitor] US Hammerlord - Defiant
[Ada] Could you please email us your character name, level and Server, we may need to make a confirm before the first time trade.
Please make sure the character name you wrote is exactly the same as your ingame name,with correct capitalization.
Please email it to Goldicqcs@gmail.com . Thank you.
[Visitor] 55 mins to go.
[Ada] check on now
[Ada] do you have a high level ?
[Visitor] you are asking a lot of questions about my chars, I see a scam
[Ada] we are a professial company , we must know our customers basic infromation , after that , we can delivery with you
[Visitor] I just started out on this game, gave up wow for Rift
[Visitor] you don't need to know my chars levels, who cares
[Ada] We may call you to make a confirm, if you don't mind, may I have your phone number please?
[Visitor] 3033241183 make it quick
[Visitor] 5 min window for a phone call
[Ada] may i know your age , and did you buy this order with your own credit card ?
[Visitor] I paied via Paypal
[Ada] yes , just a Preventive measures
[Ada] We make sure not to let out your personal information
[Visitor] You asked a lot of personal questions that should not be asked from anyone.
[Ada] many of our customers agree to accept identity authentication
[Visitor] NO WHERE on my your page did I agree to identity autherizastion, I am paying via a VERIFIED paypal account.
[Ada] We also can ensure that the information security
[Visitor] that is privacy intrusion, you do not need to know the details of how I paied, what I paied, my levels, if I have higher level chars. If you want to verify, call me.
[Visitor] dispute is open
[Visitor] you have about 10 mins to call me to verify if you want, then I am on phone with my friend and I don't answer calls
[Ada] We need to make a further confirmation this time.
Could you please provide us the copy of your credit card and identity card. We just need to check your name on the cards and the last 4 digits on the credit card.You can cover other personal information on them.
[Visitor] oh no, I do not provide that
[Visitor] I did not pay with a credit card, I paied through pay pal
[Ada] can you close your dispute ?
[Ada] after that wei will delivery at once
[Ada] and Sorry for the trouble, we just need to call you for confirmation one time. From next time, we don't have to make a call again. Thank you for your understanding.
[Visitor] After what you asked, very, very personal information. Paypal is going to frown on this, deliver and I will close. I already got my call
[Ada] thx very much
[Visitor] you deliver, I close. Until then, I will not close
[Ada] We are getting the goods ready for you now, please wait a moment here, once its ready, I will msg you here. Thanks.
So far that was 8 hours ago, no email, no one wants to chat nor update me
This report was posted on Ripoff Report on 03/13/2011 11:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/gamebuynow/internet/gamebuynow-goldicqcsgmailcom-MSN-servicegoldicqcom-Customer-Service24-X-7-Online-705626. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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