Gametag.com Game Account was stolen, an wasnt paid for, and passwords were changed.... Internet

I submitted an account to be reviewed for sale to this company on the 1st of october.  After days of waiting and trying to contact customer support I decided to check on my account.  To my surprise they had changed the passwords and blocked my access to the account.  Their terms say specifically that nothing will change hands or be changed until payment is ready to be made.  It has already been over a week since they changed the password and I have not recieved payment.  I can not access the account or reach customer support and have not been paid. and no one has the decency to get ahold of me