gametag.com slow service, stripped account Internet

So I went to gametag after finding all these wonderful reviews about it. I went through the process to submit two accounts to them. One for league of legends and one for world of warcraft. The ID number for lol is 2379761 and wow was 2379788 in case anybody wants to know. The site apparently does not change account info until they pay but this did not seem to be the case. The lol account was changed to assigned to agent but the information was changed on the account already. I recieved an email for lol about payment so still have some hope for that. However the wow account is another story. The wow account has been changed to in waiting que. During the time since being sumitted though the account has been accessed, password changed, and then character gear and gold stripped. I have sent multiple emails to gametag asking if this is part of the process with no reply. I have since then recovered my account but I no longer trust gametag. They will no doubt reply telling me it was not them but seeing as when submtting an account to them it must be a new email and password  it is strange. I used a clean computer when changing the account so only I and gametag have the new information. Unless they start responding to me and maybe pay me for the lol account they already changed the info on I have to assume that this site is a scam and I advise anyone not to buy from them or sell to them at all.